September 2023 by jane barton
Went to the post office today. My elderly Mum was having difficulty sending an Amazon parcel back.The lovely lady there talked us through getting an internet connection via hotspot and Mum got the Amazon link that she needed.So lovely and so kind. Thankyou x
August 2023 by Ryzen
so what time does it shut for dinner ? saying its open from 9 to 5 is a lie when they close for an hour or so at dinner time right
July 2023 by A King
This is a truly awful post office, quite well-suited to the town in which it is located. I haven't been somewhere with staff this rude since the '80s. They are completely uninterested and even the simplest polite request ("Good morning, I'd like to post this, please") is met with a look as if you've gone in there and insulted their mother. I tend to avoid this, I usually travel several miles to use an alternative post office rather than use this one. I hate this post office.
July 2023 by Abigail K
This is a truly awful post office, quite well-suited to the town in which it is located. I haven't been somewhere with staff this rude since the '80s. They are completely uninterested and even the simplest polite request ("Good morning, I'd like to post this, please") is met with a look as if you've gone in there and insulted their mother. I tend to avoid this, I usually travel several miles to use an alternative post office rather than use this one. I hate this post office.
June 2023 by BRENT SMITH
Totally incompetent and ignorant staff and management. Absolutely no idea about disability benefits can't be bothered about government guidance regarding benefits had to travel to Cleckheaton where it was sorted immediately. Will be reporting the postmaster and will never enter the place again.
April 2023 by Melanie
Staff very friendly and efficient but unfortunately there?s one that is incredibly rude and unhelpful. I asked her something about a parcel I was posting the other day and she just shrugged and gave me a dirty look. I don?t get people who work with the public but but act like they despise all their customers. This woman can really put a downer on your morning. ??And please stop coughing all over the customers! Or at least pretend that you?re civilised and put your hand over your mouth. Seriously what is wrong with you you foul beast. ?
October 2022 by Aisha Khan
Great post office wouldn?t go anywhere elseAlways happy to help and great with the old folks :) which nice to see
August 2022 by Huzayfah Muhammed
I own a business and have been going very regularly for many years now. Service has been great and staff have been really helpful throughout my time, even when I have brought many large heavy parcels all at once. Thanks for making posting & banking easy!
June 2022 by Rob Perry
Unfortunately I have had to add a poor review, we bank pay in cash with this branch every day, today they have refused 1 (yes one) single Scottish £10 note so I asked for the funds back and will never use them again. We will now bank direct with the bank.It's a shame because I have to add all the staff are fantastic, cheery and helpful, they are just obeying orders.
March 2022 by Rakesh Dhangar
Sal and Kiran have excellent customer service. I have been to this post office for many years and have had a good experience every time. Would recommend to others.
January 2022 by Anna Emanowicz
Very helpful and polite staffs: thank you to Kai, San and Kirran. Will definitely be back here to post mail or parcels.
October 2021 by NaziaI-5
The staff in heckmondwike post office are very friendly and helpful. I have never returned parcels at post office before and didn?t know how to. Kainat & Saleha did the full return taped up my bags and printed labels for me. It made my first experience very smooth, I will always use this post office for future jobs
September 2021 by KashafF
Slow service rude and ignorant staff
July 2021 by Danny Grocott
Been going to this Post Office every week for over 5 years with our small business. Always so helpful and friendly with us. Never had a problem in all that time.
July 2021 by janice E richardson
Dreadful staff I had to wait until one of them could be bothered to come back to the counter to serve me. They won't be getting my business. Would advise anyone if they have time to avoid using this awful branch. It's about time the post office sent an anonymous shopper from their head office.....
