October 2023 by Mark Barlow
Parcelforce let me down but Ali kept in touch and rung me to give refund and patiently waited over a week for a different courier to collect a very large parcel that he held for me. Definitely went above and beyond - Excellent customer service -Thank you!
October 2023 by Gill Shann
Absolute disgraceful display by post master today 18/10. Goading an obviously upset customer over travel money.Totally disrespectful to customer service!
September 2023 by Matt Winterbottom
Really really poor customer relation skills from the woman working (tues 19th sept 3.30pm) no help given, rude, somehow turned what was a simple request into a painful experience. What on earth are you doing to treat normal people like this.
July 2023 by Jyoti Bhagwanji
The man at the cashier behind the glass window of the post office who wears glasses called Ali works there regularly, has very poor customer service manners. He always rushes the customer for no reason even when it's not busy, he's all over the place and makes the customer panic and then he talks to the customer in a patronising way as if they've never seen or filled a form in. He?s very rude, and doesn?t know how to speak to a customer properly.
April 2023 by Tim S
Great service
January 2023 by James Irvine
Rude staff
December 2022 by SANDRA Palma
The first time I attended I was seen by a lovely lady who attended to my wishes very efficiently however on my next visit I got the elderly man and I have to say his customer service is appalling. He threw my ID card at me and couldn't work out the gas/electricity till so made an excuse that I needed to come back. I found his behaviour degrading and arrogant and should not be there to see to customer needs. Lack of customer service skills to say the least.
December 2022 by Rose Hartley
Really surprised by the reviews! I?ve been using this post office on & off for the last 2 years and have had a good experience. I?m an online seller so have had to do a lot of post office trips. The staff are friendly and the gentleman that usually is there most days is very knowledgeable, friendly & answers any questions I have in a friendly manner
May 2022 by Stephen Lamb
Always had a good experience with this post office. Staff always helpful.
January 2022 by Katalin Jackson
The older gentleman lacks customer service skills, I can only agree with previous reviewers. He rushed me, raised his voice and snatched my parcel out of my hand. When I asked questions, he could not hide his annoyance. Very poor experience.
January 2022 by Derek Haigh
No problem from me.
December 2021 by Mini Chemodan
Helpful & polite staff
September 2021 by Sam A
The man at the cashier behind the glass window of the post office who wears glasses and works there regularly, has very poor customer service manners. He always rushes the customer for no reason even when it's not busy, he's all over the place and makes the customer panic and then he talks to the customer in a patronising way as if they've never seen or filled a form before. The lady who works here is very helpful unlike her male colleague who is utterly unpleasant, frustrating and unhelpful.
September 2021 by Fa?
Member staff rude, disgusting.
July 2021 by Tom Bottomley
Saw the reviews and thought I should balance it! Always been very helpful and courteous in my experience.