March 2024 by stephen millward
Very pleased with the repairs, the staff were very professional
February 2024 by geoff cartwright
Very efficient
February 2024 by james simpson
Excellent service fast repair couldn't be better my cars back looking amazing thanks so much 1875
January 2024 by Jessica King
Thank you for being so prompt with looking after me - my car is my lifeline with my baby and I was quite apprehensive about the repair process but I'd needn't have been. Zoe saw that I was promptly delivered a hire car so we weren't without wheels for the repair window - and we're truly thankful for that. The chap who collected and dropped the hire also helped me (miserable weather that day!!) I was kept in the loop with the repairs being undertaken. Once completed it was quick to collect - even though it had gotten quite busy !! Thanks ! 1622
December 2023 by Carl Finch
Brilliant service. 1067
November 2023 by Matt
Very happy with the outcome of my vehicle, very nicely repaired and nice and clean! There were some teething issues to begin with in terms of communication but after that I was phoned weekly keeping me updated on the progress of my repair. 939
November 2023 by Rae Barker
Alton Cars - great service from start to finish. Thank you - it was a pleasure being looked after by you and my motor looks better than new again! 812
September 2023 by 49r
I would like to thank you all for the perfect paint job you have done on my jaguar ex. It's just like new again. Show room finish.Thank you all.
August 2023 by Marc Robertshaw
As first impressions go? reception staff are very friendly and made sure I was welcomed on my initial visit for my damaged car to be assessed. I will post another review when the work has been completed?
August 2023 by ric lammy
Please don't use this garage for your vehicle repairs if you can help it. I had to because of an insurance claim when they replaced my motor home roof window. Within a couple of years the window fell out after their shoddy workmanship.
May 2023 by Jay Thomas
Pretty frustrated tbh the customer service handler is shocking, my car was crashed into by a van I was given a courtesy car from my insurance because you know that?s what I pay for in my insurance. I sent pictures in, I get a call from Alton saying my car is okay to drive I then get into a argument on the phone with a women as I said I don?t feel safe driving it due to wires being out of place and noise coming from my car. she then said I can see the pictures are you telling me you have now pulled wires out!! Why would I do that to my own car just because you can not see the wires on the photo does not mean you can accuse me of damaging my own car!!! I have a baby if I feel unsafe in my own car I should not be questioned! I then rang my insurance about this and they told me not to worry. My car is awaiting to be fixed by them and I am worried as my car is expensive!!
May 2023 by Ken Sanderson
Went for an estimate which I had booked. I was seen on time and the assessor knew his job very well. I will be comfortable taking the care there for repair
March 2023 by Amii Norcliffe
Has been quite a shambles. Car been with them about 3 months if not longer now. Said needed part France. Part arrived said was wrong and ordered another. Then rang to say had all parts now and car should be ready by end of Jan. 13th Feb my car hire rang me to inform me my insurance had told them my car was due to be fixed that day. Rang alton cars they said was estimate and isn't fixed cos had to order more parts! No idea what parts they are or why needed as Jan was told had all parts. Still no clue to when car will be ready or what even the last lot of parts were for
March 2023 by Mandy Lowe
Fast and efficient service, friendly staff kept upto date with repairs , highly recommendedService: Body & Trim
January 2023 by Mike Mullaney
My repair was carried out satisfactorily but my dpf was blocked when I picked it up. I had to have it taken to a garage to be regenerated. Not sure that Alton were totally to blame but my car had done 1 mile and used a gallon of diesel whilst it was with them. Suggest they look at their procedures when dealing with diesels in cold weather.
