December 2023 by A3 F
Beautiful pre-loved items for reasonable prices. Fast response and good communication with the seller. Fast delivery to the Netherlands (few days). I will definitely buy more often. Recommendation A+++
September 2023 by Woody 1992
Used Horners to purchase an engagement ring for my partner & had the best experience I could asked for. Was put at ease throughout and not rushed into making a decision. The knowledge provided really helped when choosing the right ring and couldn't recommend Horners more. Will 100% be returning for the Wedding Bands. Top Class Customer Service!
September 2023 by Natalie Bamford
I?m incredibly grateful to Paul at Horners! I had an anxiety ring stuck on my finger (it?d only been on for about a day) and it was cutting off the blood supply to the top of my finger, I?d tried all sorts to get it off and was ready to go to A&E but Paul spent about half an hour gently sawing it off and actually broke his equipment in the process! He only charged me £20 as well to replace the equipment he?s broken so I?d highly recommend him! Thank you very much :)
July 2023 by Olivia Smith
I ordered a beautiful garnet claddagh ring from Horners and the service and quality are exceptional. I asked a million and one questions prior to purchasing online and was met every time with a really helpful answer. The ring is so dainty and even more beautiful in person. Very grateful for the service and will most definitely purchase again in the future!
July 2023 by jane bastow
Took 3 diamond rings here to be resized from a j.5 to a k.5When I collected them they were still very tight so I asked to see them on the ring sizer. They could clearly be seen as a size k which was not what I'd asked for. I paid and left the shop and went straight to Beaverbrooks, Samuels and Hinds to have them measured. All 3 measured them as k and suggested I go back to horners to have it put right.I returned to the shop to repeat that they were just too tight and not the size I'd asked for! This time the man in the shop got involved and became very aggressive and intimidating. He put the rings on their sizer in the shop and they measured as a k. He then produced a different sizer and they measured slightly larger but still not a k.5.He then tried pushing them very hard up the sizer and I was worried he would break them so I asked him to stop.I told him I'd had 3 independent reviews which all confirmed they were size k and his response was ' you should have taken them there then'. I totally wish I had!!They wouldn't agree to put the rings right and his manner was very intimidating. I had my two daughters with me and I could see they were becoming upset so we left the shop. My husband rang up afterwards and encountered the same belligerence.They clearly aren't interested in good customer service or doing a good job. Id paid £135 and had effectively wasted my money.My husband had since paid to have my rings altered by Beaverbrooks and they did a fantastic job.I'd give zero stars if I could! Make your own mind up!
June 2023 by Janine Sykes
The staff at Horners Jewellerys are really nice and hard workers .l got a necklace for my birthday Jannine
June 2023 by natalie r
A great family run jewellers. I have bought earrings twice from them and the service has always been impeccable. They?re always quick to share details on any pieces they have in, they?re more than happy to send photos and videos, postage is super speedy and everything is always well wrapped too. I wouldn?t hesitate to recommend to anyone. Thanks!
June 2023 by Georgia Froud
So nice to buy new and preloved jewellery from a family run business, have bought 7+ items from them and every time the service and items are 10/10 and a good price! Really easy to order via their Instagram. My favourite jewellers for their selection of products and styles, can get some really unique pieces and as if by magic they always have exactly what I?m looking for! Will be shopping with Horners for life!
June 2023 by helen gregory
I have ordered 2 pairs of hoop earrings both of which came very quickly. I couldn't decide which ones to buy so the videos were really helpful and I am really pleased with both pairs. I am a returning customer and always find them very responsive and helpful and will continue to buy vintage jewellery from here
June 2023 by Ian mardon
Have used Horners Jewellers on a number of occasions now and service has been outstanding each time. Their online customer service, knowledge and delivery service is outstanding and has helped me secure some amazing pieces, already looking forward to shopping again soon. Thanks again guys!!!
November 2022 by Alex Green
Found this jewellers via instagram and they have quickly become my favourite page to stalk! They have some lovely pieces, priced really fairly. I have a beautiful 9ct gold rope bracelet waiting for me this Christmas and I can?t wait to wear it. The colour of the gold is lovely, the quality is fab. Arrived quickly and they were a pleasure to deal with. Highly recommend for any vintage fans.
November 2022 by Joanna Badawy
I bought a gorgeous pair of gold hoops through there Instagram account. I received such speedy communication and my earrings were with me within 2 days. They checked up to make sure I?d delivered them and were so lovely. I would definitely recommend and I?ll be coming back for more soon!
November 2022 by Kim Lucas
Brilliant customer service on Instagram - I was given lots of great help and advice when picking my jewellery. An affordable layaway option was offered to me. There was quick delivery and the jewellery itself is gorgeous - top quality. So happy with the service provided and will definitely be purchasing from them again in the future. I would highly recommend! :) Thank you
November 2022 by Maisie Williams
I purchased a pendant through their Instagram and received helpful and quick communication regarding the weight and price of items. Payment was simple and easy and the pendant arrive the day after posting. Would purchase from them again as customer service and product quality was outstanding!
November 2022 by Ruth hyatt
I bought a ring from their Instagram store after following and admiring their account for a long time. They carry lots of unique pieces and I'm sure i'll buy again. I always look forward to their posts. They are helpful and respond quickly to enquiries (even if you aren't buying!) and can also source items for you. One of my favourite jewellers anyway. Thanks ?