December 2023 by Romeo Midwood
I had a great experience in the store. Click and collect order and the staff were on it and very polite.. whilst they were grabbing it for me I got a nice outfit for my nephew.
December 2023 by amanda naylor
Called in today and rude is a understatement of the female staff behind the counter , was chatting to each other while customer's waited .Receipt just thrown on top of item as didn't need bag
November 2023 by Peter Feery
Ordered some jeans in store paid for them they said jeans would be in the next day not heard a thing about my order was given the wrong order number in store rang customer service they had no idea about the order number had to find the order through my name shocking service god knows where my jeans are been trying to ring the Huddersfield store no answer very poooor
November 2023 by Farzana Tubassam
Great store. Polite staff
October 2023 by Leanne Wilks
The staff were extremely rude. Waited for 10 minutes while 2 members of staff completely ignored us. When being served they look at you like a piece of dirt on thier shoe. Customer service is absolutely awful in this place.
April 2023 by Taj Kaur
If I could give a zero?Was advised in store to get 4.5 instead of 5 trainers and I ended up with mortans neuroma because they turned out to be too tights and was misadvised. Their returns policy is not really customer focused and complaints are a waste of time as you don?t get any compensation nor will I get a refund or exchange for trainers which are of no use to me. Appalled. Think twice before you buy and clearly don?t listen to advice and go with your own judgement
January 2023 by Az Sid
Very rude and unhelpful Customer service staff are always busy with their own agenda, no help provided, staff are not trained to smile or to give any kind of Customer service, very rude !
December 2022 by Connie keating
Rang this morning and spoke to a person called Cody/Coby. He couldnt've been more helpful. Quite refreshing.
November 2022 by Muhammad Raza
My guy jamaal needs a promotion. Excellent customer service and great to vibe with.
October 2022 by Zeel Darji
Staff doesn?t respect the customers.They assisted any person then i was still asking about the product.No greetings at all.They dont even have the product i wanted.
August 2022 by Lisa Flannery
Extremely rude staff the manager swears at children absolutely discusting. Won't be using jd Kingsgate again complaint made she is definitely bringing the store down
June 2022 by Azim Siddiqui
Very rude and unhelpful Customer service staff are always busy with their own agenda, no help provided, staff are not trained to smile or to give any kind of Customer service, very rude !
January 2022 by Jake London
Waited 30mins for shoes they said were in stock but ended up being odd pairStaff couldn?t care less and are too bothered chatting to each other
December 2021 by Craig Shepherd
This shop is meant to open at 9am, been 3 times in the last couple of months, all 3 times it never opened till 9:25. Different excuse by the staff each time. You About ten staff stood about in big groups chatting, pointing and laughing at the customers waiting outside.Staff had a ?who cares? attitude
September 2021 by jim crossland
Can't open on time disgusting
