October 2023 by Lisa Flannery
Absolutely shocking service too many people doing Absolutely nothing.
August 2023 by Jane Bisby
Special shout out for Louise who helped us with a quite complicated family financial situation and procedure . She was very efficient, friendly and fitted us in for an appointment at short notice . Thank you ?
August 2023 by Farzana Tubassam
Went to deposit money. The chap at the counter remarked rudely ? can you not fold it like that, we?re not meant to take it if it?s folded like that, I?ll have to ask my colleague if I can accept it! ? I was left flabbergasted by his rude tone of voice. I felt extremely upset too as it?s not what you expect to be greeted with in a place where great customer service should be priority. I was then asked how much and then told to put my card in with no please or thank you throughout the service. I?ve been going to this branch since I was a child, never have I ever been dealt with rudely. All the staff have been very friendly and polite. This chap told me he?s not even normally here, and that he knows not to take folded notes. I showed him my purse and told him I have no option but to fold it as my purse is small. I felt I was being reprimanded when he again told me I?m not supposed to deposit folded notes. He went off huffing and puffing supposedly asking if he should accept my money to deposit.
February 2023 by Imtiaz Rasool
Poor service from some members of staff as they don't always understand the needs of the clients
February 2023 by uzair aftab
One of the worst customer dealing Service of this branch
January 2023 by Antony Mead
Thieving Bank manager
January 2023 by eroX
Best building in the town.
January 2023 by Ali Hassan
Excellent
January 2023 by Praise Ayobami ABRAHAM
Fast money
January 2023 by Norman Booth
Not sure what use the floorwalker was. Couldn't deal with the issues people had and only wanted to get people to use the machines. WE DONT ALL WANT TO USE THEM, SOME OF US LIKE TO BE SERVED NY A PERSON.
August 2022 by Anny Yu
They just updated the machine but the deposit one ate my cash!! Almost 300 pounds! And the feedback was my money just gone! Ridiculous! The worse experience I?ve ever had in any banks!
August 2022 by Eileen Butterworth
On Thursday I opened an account at the Lloyds bank branch in Huddersfield and I cannot praise the service I received highly enough. The process was straightforward and efficient and the staff friendly and knowledgeable. This was my first experience of Lloyds bank and it is streets ahead of other financial institutions I have dealt with in the past. I definitely recommend this bank.
July 2022 by Richard Stevens
Went in with a query about how Google pay had actually got my new bank card details before my bank had even released my new bank card to myself. The lady, that I saw was very helpful and polite. And spent a reasonable length of time investigating the matter at hand to a satisfactory conclusion.
April 2022 by MAYA
Been with Lloyds since I was 16 , best service I?ve ever received , staff are always so welcoming , especially the two lovely middle aged English ladies, always welcomed with a smile and greeting , always available and quick to help with any sort of queries customer service is a 10/10! Thank you
March 2022 by Maya B
Been with Lloyds since I was 16 , best service I?ve ever received , staff are always so welcoming , especially the two lovely middle aged English ladies, always welcomed with a smile and greeting , always available and quick to help with any sort of queries customer service is a 10/10! Thank you
