August 2023 by Olga Mudraya
It's my local pharmacy. The staff are very helpful.
July 2023 by Mandy Ram
Not the friendly local pharmacy I am used to having just moved to the area. There are a lot of people behind the counter but often you are waiting some time before you are acknowledged and when you are it seems like it is all too much effort. No smiles and certainly not the warm welcome you expect from somewhere local. I think there are few people that work here that are not a good fit for a customer focused environment.If I had another option I would use it but this one is just up the road from where I live. Not customer focused, grumpy and really not what you want when you go to a pharmacy when you are unwell.30 years of working in the customer service sector, so I recognise poor customer service.
April 2023 by Jayne
Yet more new staff at this pharmacy. The pharmacist herself is very rude and abrupt!
March 2023 by Alison Mcgowan
Terrible service,text to say prescription ready then had to wait when arrived 3days later to collect for it to be finished!On arriving home part of order missing which when i rang they said would deliver next day ,but didnt turn up, on enquiring said no message had been left about it been delivered!2nd occasion of incompetence last time tablets had been counted wrong ,yet supposed to be checked by two people .changing chemists not rowlands.
April 2022 by Ellie Robinson
Horrendous lost my medication and told me they had given it to me!!!!
September 2021 by dean and jade fisher
I suffer with mental health and this pharmacy reduced me to tears the other day! I went in for my partners prescription and the middle aged woman with blondish hair was rude and did not let me pick it up as I got a prescription for myself the day before and she said she had given me my partners because we have the same last name she got confused. Had to go all the way back up to the doctors with a sore hip to get a token just to pick up the prescription. I think that they know that I'm vulnerable and try to bully me I dread going here every week as its hard and upsetting for me.
July 2021 by annemarie fill
Disgusting how my family member with mental health needs has been treat by Sonia.I have been witness to her lies and word twisting.It won't be left here as I myself have put in a formal complaint.Also others in the village have had a bad expierence due to the same women.Avoid this pharmacy where possible!
July 2021 by skye bow bow
Awkward atmosphere.Rude staff would avoid if possible
July 2020 by Gail town
Excellent customer focus. Would highly recommend and especially the lady that served me today and helped me to sort my mum's prescriptions out, due to my mum's order being sent to Waterloo pharmacy instead of Lepton. The staff at Lepton are a total credit !!
December 2017 by Angie Stenton
Lovely staff very helpful and supportive
