June 2023 by Fauzia Norin
To the pharmacist who was deliberately awkward today. Not dispensing the branded medication even though it was specified in the additional information section of the prescription that was sent to you. A different pharmacy had no problem in acknowledging the note on the prescription and dispensing the correct brand of medication. Meaning I had to travel to a different pharmacy unnecessarily!.
April 2023 by Huma Mirza
Incorrect opening hours, please update correct timing
January 2023 by STE 420
Bad service never being spoken too so rudely in my life, left me waiting for 2 days for an over the counter medicine constantly telling me different stories
July 2022 by Emma Louise
Phoned up as soon as they opened to see if they could deliver my dads antibiotics as I couldn?t get them due to having an operation & my dads disabled so can?t get them himself & the lady I spoke too was brilliant. She told me they would be delivered this afternoon but couldn?t give me a time. Fast forward an hour & a half & they have been delivered, so not only have they delivered, they have delivered much earlier than I thought.I?ve never had any issues with this pharmacy & they go above & beyond for you. Staff are amazing, polite & have great customer service! Thank you!
May 2022 by Claire Detraux
This pharmacy is a credit to the staff. When you phone up they take the time to answer any questions and they have a lovely manner. There is no waiting for a text message before you can enter the shop. (they have this system in place for when your medication is ready) Staff are polite, respectful and helpful. Other Rowland pharmacies should follow this lead as an excellent example of how to communicate effectively with people. If anyone is looking for a pharmacy you won't go wrong with this one. Thank you to all the staff.
May 2022 by Alan Foley
Excellent service
March 2022 by Helen Rattigan
Prescription ordered a week ago, go in today to be told not only have they not done it, but they are out of stock. This is the second time this has happened very poor service.
January 2021 by Susan Kaye
I ordered my prescription on line as usual this morning, Monday, I called at Rowlands Newsome to pick my husband?s prescription up and my prescription that I ordered 2hours earlier was there!! Excellent service and pleasant staff.
April 2018 by Astral Pancakes
Closed all weekend.
March 2016 by angela dyson
Very helpful team
