December 2023 by David Collins
Excellent serviceThe great advantage of their website is that you can order on line and collect the same day
June 2023 by OllixJ
Usually have no issues with buying from here. Unfortunately today that changed when some unhelpful, inconvenient and grumpy blonde lady decided to make buying only 2 brushes on my trade account very difficult. Proceeded to be very difficult with me and began trying to interrogate me. Her manager came over and straight away told her it was fine and was apologetic with me. I was then on my way with the 2 paint brushes? Clearly some people just want to be difficult, miserable and negative towards others on a purpose. Never ever experienced anything like it at screw fix or anywhere else before. Hope the staff member I?m talking about cheers up alittle or takes a break from the tills?
June 2023 by Trevor Seymour
Called in the Huddersfield Screwfix store today, great customer service appears hard to come by these days, however Claire and Gordon were absolutely bang on today. Thanks for the service, thanks for being kind and thanks for the smile. See you next time cheers Trevor
April 2023 by Mr Paisley
Took the missus there for a screw on her birthday, it's been DIY ever since.
March 2023 by Sarah Dufton
Always helpful, polite and efficient at the Huddersfield branches.
November 2022 by david perring
Staff ALWAYS so helpful and willing to help
July 2022 by Godfrey Shaw
Always great service with very helpful staff, and competitive prices, ?Thankyou
July 2022 by Del Boy
Only given one star because there was no option to give none..went to buy a hose reel from the lockwood branch in Huddersfield on the 10 07 22 the lack of Interest and incompetence of the woman on the counter was ABSOLUTELY STAGGERING that is a shame because the rest of the staff are very helpful it Is a pity that one person is reducing the rest of a good team down
May 2022 by john leonard Clifford
When you are given a time scale for the next day, & told not to come to the store until we phone you, I would expect a call either to say it's in store, or not here yet but I got nothing,I would never do that to my customers, they've got my money.
May 2022 by Rob Hellawell
You can get more or less everything you need, you may have to wait a couple of days for some items
April 2022 by Peter Hughes
Very efficient and easy to use app. Staff pleasant and helpful.
March 2022 by Antony Dyson
Super service as always from the staff at Lockwood. Collected my order on Saturday at 4pm so nice and quiet.
July 2021 by Stephen Wright
Being able to collect early is good as is the product range , could do with a sign on Leeds road to say it's there as unless you know you will drive straight pass
July 2021 by Kevin Dent
Nothing wrong with the shop itself. It's my go to place but I'm slightly concerned about the Method of queuing in that there wasn't any. Although, there was markers on the floor but only me on them.
July 2021 by Javid Hussain
Use Screwfix at lockwood quite a lot, customer service is mostly good.Recently required an exchange for some faulty downlights, after 2 years. Screwfix archive receipts after a year so it was some hassle.Thanks to manager Sami, She was able to sort it out for me, once I found my receipt in my email. Always good when managers are well clued up on the system and willing to do that bit extra for customers.Sami, Brilliant service and always with a smile. Thanks!
