July 2023 by Vanquish
The manager or owner or whomever he maybe is a very rude, arrogant and down right dimwitted individual. Absolutely zero customer service, a really bad attitude and always grumbles when asked a simple question. He came on aggressive towards myself which was uncalled for when I asked him about a parcel and is very unhelpful. I wouldn't recommend this place as a parcel drop off system as they allow customers to scan there own parcels and retrieve their own receipts along with drop their own parcels in the "staff only" area. They are paid for that exact same service by evri and they should be responsible for scanning and looking after the parcels in the store not the customers who drop them off.anyome can simply go into the back and take any parcel they wish! Very unprofessional, will be reporting them to shell and evri.
June 2023 by Georgia Brook
Terrible, ?ADI? or whatever his name is, he?s pretty much the only one who works there, made me stand waiting for ages to drop off a parcel and said the machine was out of order and I?d have to go somewhere else, I said it was an inconvenience to me and for him to tell me where the next closest drop off was, he said I needed to google it and if I had an issue to take it up with evri and that it wasn?t his problem. Now I get that evri supply these machines but you aren?t telling me that shell are making no money from it, but no alternative solution was supplied to me
April 2023 by John Dance
Avoid this station if you have a Go+ Shell card. This is my local Shell station and they have failed to process my card properly, denying me the 3% cost saving and visit points on 3 occasions.When I have asked why I haven't received a discount after scanning the card, they have very rudely said "Card not working, the Shell signal must have a problem" No apology even.They are lying, as the last time this happened, I immediately drove up the road to the Shell garage on Westbourne Road and the card worked! Surprise, surprise! They are cheats and liars, trying to input the cost into the card machine BEFORE scanning the Go+ card.I have reported them to Shell and asked them to carry out an investigation into their crooked practices.
March 2023 by Jacob Richards
Stood for 5 minutes in the snow because the staff member couldn't be bothered to point to the 'pay first' sign. 'Pay first' for what? Fuel or products from the shop? Went at the same time last week, same sign up, but guy just let me pay after without saying anything so why different this time? I get fuel theft is a problem but if you want to use a pre-payment system train your staff properly. Just went to the esso around the corner who trusted me to fill up and pay after. Just going to go there for my late night fuel needs in future.
March 2023 by John Pollard
Nice pleasant place to buy petrol and not the most expensive.
October 2022 by James Carter
The manager here is the nicest bloke you can meet! I go daily for a coffee from the machine and he is so polite. A real credit to the company. Always asks if I'm well and the family etc. Fantastic range of products and clean as a whistle inside
October 2022 by Nadia Farooq
The worker working today (Sunday afternoon) was rude when I returned my parcel and told me to put it in the back when he should be the one doing it not me? Poor service
April 2022 by Ben
Up marking prices. Disgusting. I won't be returning.my complaint has nothing to do with the fuel prices.but just shows who ever owns this shell then is nothing but a greedy t*at.good day
February 2022 by mark elliott
Pleasant and friendly staff who were very helpful when needed. Will definitely go back again!
January 2022 by Shabir Ahmad
The hot food counter closed with no sign to say it's closed. The person behind the fuel counter not helpful at all,although he said he was the boss. Not good for business. The person usually behind the hot food counter, just brilliant.. Other's should learn from him...
January 2022 by ?
Rude staff. Worker was trying to ignore me and not even look at me?
January 2022 by Diana
Rude staff. Worker was trying to ignore me and not even look at me?
November 2021 by Alice Harrison
Lovely staff, always friendly, hot food is fantastic.
September 2021 by Ben Wright
This is my favourite petrol station. It has add blue pumps!! Soo much better than having to buy one of those big bottles. It has all the different flavours of monster, good selection of grenade bars and these croissants that i can only get when i go on holiday!! It looks super modern as well. I just like it!
September 2021 by M Azam
Fantastic staff, Very helpful. ?Free cash ? machine i used in January 21 dont know if later they start charging ?Nice ? breakfast ? available hereCoffee ?? costaFriendly atmosphereParking availableDisabled parking as wellPetrol ?? diesel + Ad-blueTyre air pressure
