October 2023 by Courtney smith
The gentleman that was in didn't care much to help me. Only came in to get my car battery changed, he looked for a second and told me I had to go to the dealership but he clearly couldn't be arsed. Said he couldn't open it (the top literally pops off no effort) but if I opned it for him he would be able to fix. I opned it for him and he just passed me a battery... shocking service from such an established brand.
October 2023 by John King
Wonderful customer service, and a swift turnaround on two watch battery replacements, and the re-heeling of three pairs of the missus' shoes. Will definitely be coming back.
September 2023 by Marion Fisher
I brought in my son's watch which had stopped working. Immie spent a long time on the job, cleaning and recleaning until it started ticking once more. I'm sure others might have given it up as a bad job, especially as it was a cheap watch. We're very grateful.
September 2023 by Nate Juno Burgess
Great business, Arraf glued my shoes for free?? great guy and quick service!
September 2023 by Naffa
Brilliant service by Arraf, sorted me out and made me laugh whilst I was waiting
July 2023 by taynorHUD
Great quality but very expensive
June 2023 by Paul X
I spoke with a gentleman who was unable to assist me so he sent to another branch in park arcade where I found the rudest sales person I have ever interacted with in my life (Must?ve been a completion to see who could be the rudest). Very poor customer service, god only knows how this place stays in business. Avoid at all cost, out 10 zero would be been nice for the park arcade location.
June 2023 by David Worboys
Went to Timpson's Huddersfield to try to get a French key cut. Had failed in France to get a working copy on twooccasions. The assistant identified it immediately, ordered it as it was not in stock. Texted me the next day it had arrived and made 2 copies. When I arrived in France both copies worked perfectly. Impressive service from a friendly and helpful assistant.
May 2023 by S K
shocking service, the shopkeeper leaning on counter talking to man, mask pulled down form his mouth. as soon as i walked in and said hi , he stood up, pulled his mask on, didn't respond to me and quoted me a ridiculous price.
April 2023 by Margarita Vlachou
Awful service! Avoid at all costs! I went for cutting a key and I got charged £17.50 while I?ve been told £10.50. I called them when I realised for a refund and they didnt do it over the phone but instead they asked me to go in. And when I sent someone on my behalf to go and request the refund as I agreed over the phone, the person who was working in said that he cannot do refunds and to go another day as his manager wasnt in. He didnt even try to call the manager or understand the case. When i asked to speak to him on the phone to explain he said that he doesnt want to speak. And of course when I tried to call the store few minutes after, he didnt pick up. They just dont care. Simple as that!!! Go elsewhere and save your time, energy and money
April 2023 by Emily
Served by an absolutely lovely bloke who helped me with my dogs collar. Great company with lovely staff. Thank you ??
February 2023 by Tracy
Always use this Timpsons & usually fantastic service for all the years I?ve been using them but today 24/01/23 it was a very different case. A grumpy old man, not helpful at all so I left the store & will go back when the usual guy Jim is back for which I would give 5 stars as he?s always helpful & friendly.
December 2022 by Mark Hush
Great service and fast delivery on custom house name sign
October 2022 by Jenny Roberts
Needed to get locks upgraded for insurance reasons and used Timpson. The locksmith was friendly, professional, knowledgeable and really efficient. 3 locks changed in less than 10minutes! I highly recommend using this service
May 2022 by Rebecca Morris
Poor telephone customer service. Will go elsewhere.
