November 2023 by Caroline
We visited on Friday evening and are so glad we did. Emily helped us make our fabulous holiday booking and answered all of our questions brilliantly.
November 2023 by Jenny Little
A fantastic store, friendly staff especially Beth who couldn?t do enough for us when booking our holiday. Nothing was too much trouble and she was very helpful. She also offered lots of advice on which excursions we should book. We will be back to book our next holiday. Massive thank you to Beth.
November 2023 by Chris
Myself and my fiancée recently visited the store on two occasions.On the first visit we were warmly greeted by Sarah, who offered us some ideas/steers and brochures to look through (as we were unsure at that point)A week later we returned to the store to book our honeymoon for next year.Sarah was very knowledgeable, efficient and attentive to our needs/wants and things I didn?t want! (I?m fussy!)Sarah was able to offer us a wide number of options in varying locations as per our brief.Additional note? Sarah was very happy to interact with our 8month daughter, which went into way! Thank you!Providing TUI provide as good a service as Sarah did, we will be back to book another holiday with Sarah!
November 2023 by Debbie Pettiford
We booked a family holiday to Jamaica with Donna and the service was outstanding from start to finish. We explained what we were looking for and she found lots of fantastic options and gave lots of advice. She sorted everything for us really quickly and gave some recommendations of things to do whilst we were there. Fantastic!!!
November 2023 by Layla W
We had an amazing break away which was organised and booked through David, he was happy and helpful and went above and beyond to make sure that we were able to find a gorgeous break which was suitable for our budget and our pup?! Thank you David for your time and help, you really made the booking experience easy and enjoyable!
November 2023 by Jordan Rushworth
Huge thank you to Gemma for helping book mine and my partners holiday, it was a seamless and perfect booking and Gemma is truly a credit to the team, we look forward to our future bookings with you. Thankyou again
November 2023 by Nicola Thomas
Thank you Donna for your advice and assistance in booking our family holiday. We will definitely be back to book our next trip with
November 2023 by Rita Neil
I have recently booked 2 holidays with Sarah Wheldon at the superstore. She was very helpful and ensured I had the best deal for my chosen stays. Thank you Sarah ?
September 2023 by John Parks
We booked our next holiday over the phone with Emily who could not have been more helpful! Emily tailored our cruise to meet our specific requests and answered all of our questions. Emily also offered future assistance should we require it to ensure we are fully prepared for our holiday in November, advising us to get back in touch should we have any more questions or difficulties. Would use this TUI branch again thanks to their helpful staff, in particular Emily! - Thanks for a great experience :)
September 2023 by Jane
Brilliant service from David at Tui Huddersfield today he was so helpful in booking our holiday to Lanzarote and assisted with our room request too nothing was too much trouble...thank you David
July 2023 by Natasha Clegg
With Gemma we booked a Multi-Destination holiday with TUI to Mexico, and she was so helpful and understanding throughout the whole process. We were informed that there would be some noise issues with one of hotels that we were staying at and Gemma talked us through all of the alternative options available to us. This was quite a stressful week because some of the options that were offered to us were unavailable due to our package holiday being multi-destination. There were multiple phone calls back and forth between ourselves and Gemma and eventually when we went into store she was able to sort us out with a different hotel and package that still met all of our needs and within the same price range. Gemma has amazing customer service skills and we will definitely be coming back to her in the future. Thank you for helping us out!
July 2023 by mike Gibbins
The experience of booking on Saturday 1st July was a negative one with Tina skimming through pages on the internet. The whole booking process was rushed. I felt we were being guided towards Rui hotels. Booking online is better.We decided on the Rui palace montego bayOn returning home we spent some time looking at reviews and found many comments about plane noise every half hour and gritty synthetic sand on the beach.Only courtyard view rooms available, these do not seem popular on tripadvisor.It?s the first and last time I will do this, three days later my options are lose the £500 deposit or pay £50 each to book a different hotelWe opted for the couples sans souci in ocho RiosBy the way Tina I don?t like being called darling!
July 2023 by Paul Nankivell
Thank you Tina, Ellie and Kelda for all your hard work in sorting out the problem with our flights. We had spoken by phone with a number of people at head office and not one of them could help me. I tried one last phone call and was redirected to your store and immediately Tina understood our problem and assured me she would do her upmost to help with the problem, and with the help of Ellie and Kelda between them they manged to solve the problem that 5 other people said nothing could be done, I can't thank you enough.
May 2023 by Sheena Brook
We booked a last minute week away & got good service in store & were very pleased with our holiday. Within 2 days of the booking l was taken ill & had to spend a good while in hospital. My GP subsequently felt it was too risky me travel so we sadly had to cancel. I would just like to say that the staff at the Huddersfield TUI superstore are exceptional. It has been a distressing time & they couldn?t have been kinder or more efficient. Emily in particular just took over the processing of the cancellation & it was very quick & truly appreciated. I will definitely rebook with TUI & it?s so nice to see a big company with such a human side. Thank you all. Sheena Brook.
May 2023 by Sarah Butterworth
Tina was very helpful and knowledgeable to support us with booking our summer holiday. She was so friendly and happy to answer all our questions. Thank you :)
