January 2023 by Sian
Shop looks like it must be closing down soon, lots of sale stock downstairs at the moment and nowhere near as much upstairs as there used to be. The staff don't seem that bothered about working there and are apathetic, rude and unhelpful.At checkout, used the self service till which did not provide a receipt. Check out person bluntly refused to change the roll so that we could get one or help in any other way. Hopefully the goods I bought don't turn out to be faulty, as I'm not that keen to go back there.
January 2023 by Sian Ives
Shop looks like it must be closing down soon, lots of sale stock downstairs at the moment and nowhere near as much upstairs as there used to be. The staff don't seem that bothered about working there and are apathetic, rude and unhelpful.At checkout, used the self service till which did not provide a receipt. Check out person bluntly refused to change the roll so that we could get one or help in any other way. Hopefully the goods I bought don't turn out to be faulty, as I'm not that keen to go back there.
August 2022 by Dua Shah
Beautiful stationary and amazing quality. Only down side is its very pricey.
November 2021 by Linda Butterworth
Excellent customer service, so helpful. Store looked brilliant, so clean and tidy but needs a refurbishment.
November 2021 by Helen Rowsby
Haven?t been here in a while and what they have done to the store is amazing the staff are so polite and helpful and well trained
October 2021 by Luke Page
Sadly in need of renovation, still the same tired look as when I was a child! Staff were helpful but gave off the sense of being overworked.
March 2021 by Stewart Murphy
The magazine selection is good, however, WH Smith Huddersfield City centre (The Shambles) has the world's rudest staff. They become particularly unpleasant when you try to pay for your goods at the till, rather than at the self service check out.
November 2020 by TheShrewsburyFC
Good magazine range! Self service checkouts are handy! The shop is massively over stocked in places making it difficult to move around! Some items are very expensive compared to competing brands!
August 2019 by Jim at the Gym
It's a WHSmith. If you need some stationery or a puzzle book quickly then this is the perfect place for you.
July 2019 by Darren Heathcote
Pretty lame that I bought something with Google Pay, took it back and was told you can't refund it onto Google Pay and I needed the actual card that matched the receipt. Google Pay doesn't use my actual card number anyway.
July 2019 by Jean Craven
smiths was busy , but the staff were stood talking , had to go to self serve for a daily mail , the lady in front had a load of stuff , the machine was slow and kept saying wait for assistance, still the staff chatted then came and did something to the machine and guess what?Yes they went back to chatting , I won't go in the place again , so staff you can chat to your hearts content
July 2019 by louise mccreadie
Absolutely fed up of going in there and it's a library with most people just reading the magazine's n not buying them whilst blocking up the store
July 2019 by Helen Ashton
Seems a bit crowded in places with stock. Friendly helpful staff.
July 2019 by Des Murray
Didn't have what I wanted 11 x 16 jigsaw oh well never mind
July 2019 by Alison Howe
A bit dated now & fairly expensive compared to other places these days.
