November 2023 by Bryan Taylor
The optician was very thorough and explained what she was doing, when questioned
June 2023 by Lynda Robinson
Excellent staff good care and lots of choice of glasses.
April 2023 by Warrob OZ
Oliver was so very helpful today and went over and above to help me with a glasses problem! He deserves a medal. Well done and thank you.
February 2023 by Dan Norton
Used the Audiology department and the customer service was outstanding from Helen. All the staff are helpful, polite and friendly.
May 2022 by Candice T
Matthew at Ilkley is so amazing and helpful! He?s fixed all my glasses! Thank you again Matthew!!
July 2021 by Gillian Smith
My 95 year old Dad had slept in his glasses and bent one of the arms. I took the glasses back to Boots. They fixed the problem and wouldn't charge me. Thank you - I really didn't expect it to be a free service.
September 2020 by Barnaby Davies
Can't fault them. Dog wrecked specs. Fixed. Thank you. 5^
March 2015 by Sandra Shepherd-Stubbs
From the first visit the staff were friendly, attentive, efficient and spent as much time as we needed to ensure that the glasses we chose were right for us. We had previously purchased spectacles from an alternative High Street Optician but here at Boots in Ilkley the eye test itself and the quality of the finished product has made us aware that we have been wearing substandard glasses for nearly 2 years.
As the saying goes, the service is remembered long after the price is forgotten and we will not be going anywhere other than this optician in future.
