June 2023 by Harriet Lawley
First of all it was not a very child friendly experience. The assistant who measured my children?s feet didn?t give the best advice and just seemed like she wanted us in and out as soon as possible even though we?re the only customers in the shop other than another lady. The assistant advised on a pair of jelly sandals which were about an inch too big. Left with some different sandals for the children but still not an amazing fit as my sons feet keep slipping out of them. Will not be visiting this store again,
April 2023 by Joanna Schofield
Super helpful and full of good knowledge. Bought my daughters first shoe here
January 2023 by Ben Radick
Very helpful
October 2022 by Graham Fisher
No problems, dealt with efficiently and left with school shoes desperately needed! Good stock levels on this occasion.
October 2022 by Andrew Greenwood
Very good customer service, I visited with my wife.
June 2022 by Beverley Sainter
Clarks is a fab store I bought some flip flops a few years ago and oh so comfy but I always buy another brand because I have problems with my feet but called in today and the styles are really good better than I normally get so I will be back
June 2022 by Kevin Harding
Very helpful staff first class service i will shop at this place again
April 2022 by Sarah Brooke
Popped in this morning and the assistant was really helpful. She recommended a pair of shoes for my child that were new. Really helpful and friendly
December 2021 by Ann Atkinson
I took my Grandson to be measured for some new trainers, I rang the shop the day before to ask when would be a quiet time as my Grandson had transplant surgery earlier this year and has not to mix with too many people the ladies in the store were very helpful we felt very safe as covid rules were followed, we were asked if we would like the stool my Grandson was sitting on to be Sanitised which was very thoughtful, my Grandson had his feet measured he chose some trainers we were in and out in about 20min. Many thanks for a great service.
July 2021 by Tor Mackenzie
Excellent customer service. Wanted shoes for my son for school. Very patient and listened to what he wanted. It always helps when they have a sale on too :) !!
January 2021 by Joy Heyworth
Always helpful
January 2021 by JamesViking Rattigan
Lovely staff very helpful & the sale that is on is hard to beat! ? ???
January 2021 by Brendan Keegan
Good service. High quality shoes that last.
January 2021 by Aimee Rosier
Awful customer service. Need training on how to speak to and deal with customers who are unhappy.
September 2020 by Mark Wilson
Poor choice of school shoes for girls. Nearly bought a pair that were too big because received poor advice from the assistant. We left without any and glad we did. Ended up buying a really nice pair from Munchkins in Otley. Lots of choice and great service. We're a little more expensive than Clarks but well worth it ?
