August 2023 by Laura Harrison
Just rude
July 2023 by lez smith
So was in today yet again and asked for 75£ electric i was overcharged by 10£. I pointed this out as a mistake they made and they told me to go to paypal, thats not correct at all.3 of the staff told me that ehy couldnt do anything about it... and yeah that was all. I would very much like to speak to the area manager about this ASAP please. Also to local people and others within keighley.. AVOID this place at all costs.
July 2023 by sir baddy
So was in today yet again and asked for 75£ electric i was overcharged by 10£. I pointed this out as a mistake they made and they told me to go to paypal, thats not correct at all.3 of the staff told me that ehy couldnt do anything about it... and yeah that was all. I would very much like to speak to the area manager about this ASAP please. Also to local people and others within keighley.. AVOID this place at all costs.
February 2023 by wayne sykes
This is the second time I have walked to the local coop at the top of my road to use the post office, and I haven't been able to use it because the staff member was "on their break, and it wouldn't be open again for 15 minutes.I was told this after a young member of staff who was serving behind the counter contacted whoever was running the post office by headphones, and that was it!The time was 14.15, so it wasn't outside post office hours. Is it a good idea to either post up new times when you will be shutting the post office for staff breaks or here's an idea to train other staff to do the job?
October 2022 by Daniel Edmondson
Absolutely fantastic place to get food and drinks for your family. Friendly staff I went down great service I can highly recommend it.
August 2022 by C R
Rude staff.The drinks fridge is always empty or only stocked with sugar free choices.
August 2022 by David M Petyt
Nice store, bit overcrowded
April 2022 by Lee
Absolutely appalling customer service, it?s a surprise those gloomy faces and terrible manners got hired in the first place. Little to no care at all at who?s in front of them and rush you out asap without even making you feel welcomed. Got served twice by two different employees and both had the exact same attitude. Shocking?.
January 2022 by Toni De Chiro
It's a shame, as a handful of staff our very polite and helpful. Others are rude, no customer service skills, more self involved around there own personal issues.Only use this store as it's convenient. But definitely needs a shuffle round of staff.
January 2022 by Toni Lawrence
It's a shame, as a handful of staff our very polite and helpful. Others are rude, no customer service skills, more self involved around there own personal issues.Only use this store as it's convenient. But definitely needs a shuffle round of staff.
August 2021 by Lee Eddison
Majority of the staff are extremely rude - everything is a problem for them.Shame as an handful of the staff are very helpful.I'll be making a formal complaint to Co-op head office if this carries on.
July 2021 by MAF_Norcal69
Love the coop in Oakworth always stocked up and really friendly staff
July 2021 by Craig wilkins
Empty shelves. Un helpful staff best using broomhill co.op than this poorly run outfit
April 2019 by S Smith
Can't park anywhere near it.
September 2018 by Amy Ibbotson
Staff arnt as good as they used to be. Fiod seems fresh though
