January 2024 by James Stickland
Bought my bike from there. Took it back for servicing and fixing. Always helpful and friendly.
January 2024 by andrea Astin
Bob at the Keighley store restored my faith. What a lovely helpful man he is. Took hold of the problem and turned it round for me. Thank you Bob you are a credit to the company
January 2024 by MarshmallowBoo
Great customer service at both purchase and collection of bike. Bobby was polite and helpful. Thanks
December 2023 by Lawrence Brayson
Called early xmas eve for a bike build and the staff were able to do it in time for the gig day. Very grateful to the Keighley team
December 2023 by Andrew Stewart
I received an email saying my item was ready to be picked up,When I arrived they couldn?t find it and told me to come back in 3 days time, I insisted that they had it somewhere and another person came to assist, he then told me to come back in 3 days time. I showed them the email and insisted they had it,Eventually they found it , some people would have left and gone back in 3 days .You need to employ better people .
December 2023 by Laura mills
I had my nextbase dashcam front and back bundle at Halfords Keighley fitted today (15th dec) with Andrew.He did an expert job and left everything neat and tidy in my car. Highly recommended having your dashcam fitted. Avoids having trailing wires all over your car.
December 2023 by Alan Starkey
Excellent service, The gentleman that built my son's bike was great! Many thanks
December 2023 by Gillian Livingstone
Always friendly and helpful team, had to wait a short time as they were busy. Front headlamp replaced..
December 2023 by Calum Ryan
Went into Keighley branch and Richard fit my new headlights plus 4 new bulbs really helpful
December 2023 by Clive Cooper
Very good experience in purchasing the Dashcam at Halfords, Keighley. Customer service was excellent ( 'Nelly' was first class salesperson and assistant) and 'Chas' fitted the equipment quickly and without fuss. A good team effort - well done. An excellent experience overall. Thank you.
December 2023 by H M
Had a really unpleasant experience with an older man working here. He was making weird comments to me about what I was buying. Don't need that from a man in his 50s working in retail thanks. The younger staff however are great, can't fault them.
December 2023 by Ruth May
Terrible experience. No member of staff in entire shop. Eventually sauntered in from next door shop after me and others had been waiting 10 mins. He sent me upstairs to collect an order when he knew full well that there was no member of staff up there. Another 10 mins wait. After shouting down to him, he finally came up and threw my order at me. Member of staff is Anas and he's a disgrace.
December 2023 by karl phillips
Went for a battery change, Andrew the fitting technician, was absolutely brilliant, he went above and beyond to fit the battery, due to a quite corroded terminal clamp, he was very patient and eventually sorted it out, thank you, restored my faith, all he said was, " I'm here to help, and the fact you're satisfied has made my day" seriously good service, cheers Andrew !
November 2023 by Martyn Garner
Danny and Imi looked after us whilst purchasing a scooter for my Granddaughter for Christmas, both very pleasant and professional, couldn?t ask for better service.
November 2023 by Samina Kauser
Amazing store, amazing staff! Ever so helpful. I got some work done from here and something went wrong. However they were more than happy to sort it out. Big thanks to Andy and Shaz
