January 2024 by Albina Misalkova
Yestraday we ordered kfc and something was missing in the order they are lies we will never come back there
December 2023 by Guy Higgins
I?ve used the drive in on numerous occasions since it?s opened but lately they?ve dropped the ball. I had a triple gravy bucket which they completely missed the hot wings off of & I?ve literally just got home from using the drive through again. I had a tower meal which they missed the piece of chicken off of. Tried to phone up to complain but just rang out. Going down to complain in person now but it?ll be my last interaction with this restaurant?. Poor
December 2023 by Jacob S
Delicious food the chips are now seasoned very nice. Just had a festive stacker which was delicious. I visit here all the time if I go KFC never had any problems the food has always been spot on. I'd give it 5 stars it just seems very expensive, still better satisfaction than McDonald's though.
December 2023 by Wesley Pusey
There are 2 customers sitting inside, yet the staff are just chatting, we have been outside waiting for our order for over 3 days. I?m beginning to lose all hope that the food will arrive. This may be my last correspondence. Perhaps they are waiting for eggs to hatch, grow into chickens, slaughter and pluck them before cooking? but I?m sure even that wouldn?t take this long.Update: after several long weeks, the food has arrived. It was a carry bag full or fries with 4 chip packets placed on top. It?s a self assembly meal. I have to say that the new chip seasoning is phenomenal. Shame about the terrible terrible presentation, waiting time and service.Update 2: I have since had extreme diarrhoea, but that could have been from the berries we were forced to forage whilst waiting for the food to come out.Parking: Good job they have parking spots as we waited in a bay for 9 years
December 2023 by LEAH FOSTER
Last Monday I ordered two large drinks and I've been chargesd twice I have the receipt stating what I spent but then the same amount of money was taken out again on the same day I have the receipt and a bank statement for this is there a way for this to be correct as I'd like my money back.
December 2023 by Duy Ngo
The staff member was not happy when we arrived and she was not happy that she gave us the wrong order and was kind of racist.
December 2023 by Jayne Austin
Touchscreen said error processing payment so we went to pay at the counter, fortunately before we did we checked and it had already been taken out of the account. They then gave us the wrong meal, when we got the right one everything was barely warm. The staff didn't apologise or make any attempt to even be civil. Our meals were handed over with no words said at all. The app on the phone wasn't working or we'd have ordered it first. It said you got 8 mini fillets free with orders over £10, in our haste to actually get food we forgot to ask and weren't asked if we had seen the offer? Not even sure if that was only on the app but that wasn't working anyway so all in all, a very unsatisfactory experience. The fries on the right of the picture in the box were supposed to be a large portion, there was about 5 more chips than the regular, cheapskates at the very least.Parking: About 6 spaces
December 2023 by Nana Kwesi Amoah
Fortunately, there wasn't a wait in line or anything so it took less than 2 mins for me to be attended to. It's located close to the road and easy to go through.Wheelchair accessibility: It's got a wheelchair-accessible entrance and waiting area
November 2023 by Qadeer Khan
Very good fast service order dlivery driver not long wait .???
October 2023 by Katy H
Ordered through uber eats and spent over £45 23/10,dropped off by 2 men in a car...bag not sealed and was split at the bottom.Majority of order was missing.I won't eat what was there due to the state it arrived in as it looked like its been tampered with.KFC keighley not answering the phone line either.
October 2023 by Carly Dennison
Appalling! Ordered online delivery for the first time, never again! Arrived in good time, but that's the only positive thing I can say. Several missing items, incorrect items sent, cold food, literally thrown in the bag, dry scabby chicken and chips and overall disappointing!
October 2023 by Omar Asadi Nasab
Way better than the old one,the fries and chicken have more realistic taste,and the 1st soap at the bathroom finally working.Thank you
September 2023 by Ayesha qazi
Ordered kfc. Had 3 bits of hair in my kfc. 2 hair in my mini fillets and one in my Teriyaki dipped bites. Nearly vomited. Had to throw the rest of my meal. Would not be ordering again.
September 2023 by Hassy K
I always seem to be missing half my order on ubereats, can?t even contact them as they don?t pick up their phones. Really bad service avoid this place unless you want to be ripped off.
September 2023 by Anayah Miah
The food is awful. The staff are rude and don't know what customer service is. The staff just stand talking behind the counter. One member of staff let a cat in the store. How ridiculous. Won't return again.