December 2023 by Wee
Lovely team. Very helpful and friendly. Highly recommended.
August 2023 by george cook
Went in looking specifically for O2 so did not go into any other stores but looks ok overall and seem to have all u would need...O2 very helpful and patient (have to be with me )
August 2023 by kev ?Kev? Kev
Went into shop twice for a new phone didn't have it called three times eventually Gave up and called the Skipton store instead they helped me out right away
July 2023 by kev race
Went into shop twice for a new phone didn't have it called three times eventually Gave up and called the Skipton store instead they helped me out right away
June 2023 by Jane Lewis
I rang the O2 shop in Keighley today to ask for help getting my new phone set up. I spoke to Billal who was very helpful and said I could bring the phone in straight away. Billal did the whole set up process for me and couldn?t have been more helpful. He was polite and very approachable and nothing was too much trouble! He is a credit to O2 and I hope they recognise that. It makes such a difference to people like me who are of the older generation to be treated so courteously. Well done Billal!
June 2023 by sir baddy
Nice staff, friendly place. Got a phone or two from here in my time. Very oogd.
May 2023 by lez smith
Nice staff, friendly place. Got a phone or two from here in my time. Very oogd.
February 2023 by Linda King
Helpful staff
July 2022 by Stacey Lee
Excellent service, knowledgeable staff great experience
July 2022 by James Mcdonnell
3 years away on holiday and the phone does not work absolutely been ripped off yet again rang them up they end up putting phone down on me yet again 3 holidays and no phone I would not recommend o2 stay away
June 2022 by Geoff Higgins
Very trivial job for them today, sim related, the went the extra mile, made phone calls on my behalf. brilliant service.
May 2022 by Jessica
Disgraceful customer service. Went in on Saturday and spoke to Sid, I have my Apple Watch as pay monthly and it has an issue with the battery. He told me they can?t help and I have to take it to the apple store which is 45 minutes away.Fat lies!!!! I spoke with 02 customer service and they said the 02 store should sort it for you as it?s direct through us , I will be writing a formal complaint about this bang out of order. Extremely rude and was sat on his phone while I was talking to him. Potentially thinking of cancelling my contract
February 2022 by craig gough
Better than bradford shop
October 2021 by Michelle Tempest
I went into the Keighley branch yesterday & could not fault the service I received !A young man called SID dealt with everything.His knowledge & communication skills were 2nd to none . I came away with my phone all set up & extremely happy! I would highly recommend O2 to anyone , hence why I?ve stayed with them for 20+ years. Thanks again SID ?
July 2021 by Fiona Gorman
Very polite .Very good quality for government health issues and a very professional man advising me .