October 2022 by Justyna Wizla
Awful service unpleasant staff rude and unhelpful won't go there ever again
May 2022 by Andrew Higgins
Try to deliver when you are in BedNot expecting anything to be deliveredWhy do they think that you would be awake before you need to be?Why don't they let you know they are coming if they are trying to deliver a ParcelThey don't give you chance to get to your DoorI have to get Downstairs to answer the DoorI can't TeleportDo they think that my Flat somehow occupies the same space as the Flat Downstairs?
April 2022 by All Me
Staff were very helpful and polite. Thank you
October 2021 by Muhammad Nabeel
Post Office is located inside WHSmithWhen i visited it was not that busy however seemed understaffed
September 2021 by Shazia Naseem
I went here to post a small parcel it was clothing completely flat packed and portable through the letterbox. When I came here the lady working there gave me a high price for posting the parcel saying it wont go through the post box. Then she further demonstrated trying to smash the parcel I to the plastic replica of the post box trying to make it look like thin piece of clothing wont go through it. When it clearly would but because of the way she behaved I felt so frustrated and disappointed. I normally visit here and it's perfect the ladies there are lovely but this particular lady put me off ever wanting to visit. Then further my mother went to post a small cream she was charging her £7 again saying it wont fit through the post box the cream was so small and I've had bigger things posted through my letterbox. So disappointed with the service.
August 2021 by Melise Harland
Avoid if possible. Every time I have been here there has been a problem. Look up what the cost of posting should be before going. I believed I was overcharge so often I now print off my own postage at home from the Royal Mail website and yes it is substantially cheaper. If taking prepaid parcels check the QR code scans with your phone before going they often say it won't scan with their device leaving you no options except to pay again, take the parcel away or not get a proof of posting. Also often long queues whilst staff chat.
August 2021 by Colin Myers (Colly)
Tucked in at the back of, W. H. SMITHS in the Arndale centre of kieghley. Can get very busy at times because of limited staff but they are very helpful in dealing with any queries you may have in these difficult times.
August 2021 by Martin Carr
It's a post office! Of course I didn't love it! It doubles up as W H Smith and sells stamps.
September 2020 by Adrian Vlad
Slow workers, they get confused easily, looks like they don't really know what they doing. Taking advantage they are behind counter and no one can touch them..prefer to talk rather than work..
September 2019 by Pete
Really unhelpful. Staff on tills struggling with basics and everything seems to be too much trouble. Luckily the sorting office is 5 minutes round the corner where they know what they're doing
October 2018 by Alex Barnes
Never enough staff on!!!! Queues 10-15 people....it's too long... Grrr
November 2017 by Debra Dewhirst
Check prices on website before you go in. Staff overcharge. Paid £12.98 for parcelforce 48 - this price includes collection from you - I dropped parcel at P.O. which should have cost £11.70. Staff receive parcels every day, they are familiar with the pricing - make sure you are!
November 2016 by Warren Bright
Staff slow and sad. Management needs improvement. A few staff are polite and professional. So service good at timesâ?º
