December 2023 by Mandy Sugden
They had the perfume I wanted which isn't easy to get.
November 2023 by Kyle Maddocks
Too expensive! Felt ripped off after I paid £190 for 2 bottles, then found the exact same at Boots for £150! Took them back for a refund, they offered to price match but then said they could drop then to £160, I asked why would I even pay £160 if I can go and pay £150! They refunded me as I asked in the end, but I wont be returning, also I hate that they try sign you up for a rewards scheme to something which you will eventually end up having to pay a fee for but they do not tell you that at the time. I used to think Fragrance shop were competitive and cheaper than the larger retailers, but it doesn't appear to be the case.
November 2023 by Google user
Too expensive! Felt ripped off after I paid £190 for 2 bottles, then found the exact same at Boots for £150! Took them back for a refund, they offered to price match but then said they could drop then to £160, I asked why would I even pay £160 if I can go and pay £150! They refunded me as I asked in the end, but I wont be returning, also I hate that they try sign you up for a rewards scheme to something which you will eventually end up having to pay a fee for but they do not tell you that at the time. I used to think Fragrance shop were competitive and cheaper than the larger retailers, but it doesn't appear to be the case.
September 2023 by Colin Steptoe
Good place
May 2023 by sir baddy
Yeah nice place, fast at helping always on hand. Never messing about or anything. Great at selling with lots of info about the items being sold here.
May 2023 by lez smith
Yeah nice place, fast at helping always on hand. Never messing about or anything. Great at selling with lots of info about the items being sold here.
January 2023 by Phillip Cawthraw
Really,been messed about,ordered online and paid. Went to the shop Xmas Eve,headquarters can find my order but the shop can?t !!!If I haven?t got it tomorrow when they re open.I will get my money back and buy it at boots a lot cheaper
January 2022 by Viki Craven
Very bad experience will never buy from there they give no receipt so you can not return your item if its wrong
July 2021 by Tanya Lawson
What a fab shop the manager and a ginger girl were so helpful to me and my mother and they resolved all issues that I had especially the ginger lass I can not thank them enough really good products at decent price
July 2021 by Chenade Gallagher
The manager and the short girl are lovely and both very helpful
March 2021 by Peter Sheppard
I am not one for posting on the service from a retailer, but credit where its due . The staff at the Fragrance shop in Keighley were absolutely fantastic.
January 2021 by pageo10
Good friendly staff
January 2021 by Joy Heyworth
Fantastic service
January 2021 by Tahira Kausar
Really good shop for perfumes gift sets nice staff , help you choose a perfume or hi u ideas bout what u might like if unsure what to buy for urself or someone.
January 2021 by Simone Pullich
Lovely staff! Favourite shop!
