January 2024 by Eric Peters
Had a boiler service booked in with fixx between 8am & 5pm, no specific slot in fact no slot at all because they didn't ever turn up, couldn't be bothered to contact or update us on events. We rang them twice & were literally brushed off, & they didn't even have the courtesy to reply to our answere phone message after their lines closed at 5pm. If this is their idea of service ??
January 2024 by Martin Freeman
Within 4 hours of ringing my insurance home emergency company with a boiler problem the very pleasant Andy was round and fixed it with speed and skill. Very very happy! Thank You.
December 2023 by Stacey Walker
Wasn't a great start. But they came out to service my boiler and fixed a broken pipe. The engineers that came was very helpful. Thank you
August 2023 by Eduardo Benito
Extremely impressed with Fixx and everyone there that I dealt with. They discussed all the requirements for a new under sink water heater for my flat to supply the kitchen sink and bathroom sink in the next room, as well as connections for a dishwasher and washing machinke. They provided a quote very quickly and the whole thing was installed just a few days later. Very neat setup, all ready for the kitchen fitter to complete the worktop and hook up the taps to the sink (see photos). I would 100% use Fixx again - I'm a very satisfied customer.
July 2023 by Tony Renaud
We had an Ideal Logic 2 Combi boiler fitted on 29/06/23 with Fixx.Craig the Engineer arrived bright and early after a call to say he would be there in 30 minutes.He was very efficient and finished by mid afternoon before running through all the wireless thermostat details before leaving. Found the company extremely helpful with any questions I asked, great company to do business with and would recommend highly.
July 2023 by Simon Richards
The two gentlemen from Fixx did a fabulous job removing my Boiler Mate 2000 and replacing it with an unvented cylinder. Everything at each stage was explained to me and they worked extremely hard to achieve a fantastic result. I won?t hesitate to contact them in the future if and when I need a new boiler and would 100% recommend Fixx to anyone.
July 2023 by Raluca Badea
Very pleased with Fixx services, from start to finish. Craig kindly arranged for my Baxi Duo Tec boiler to be repaired asap and the engineer (Louis) arrived on time, was professional and polite, talked me through what he found and how he fixed it. Highly recommend! Thank you Fixx.
June 2023 by Talia Black
Edit: Since my previous review, representatives from the company have reached out to explain what had happened and rectified the situation where they could. We are happy with the level of customer service and how our problem had been resolved.please be careful instructing these to do any investigative works with the view to do remedial works afterwards. was impossible to get a quote, the communication was appalling and it was a waste of time and money.
April 2023 by Luke
Messaged Fixx to see if they could service my boiler at short notice and they fit me in the for the next day. The gentleman who came to service it was punctual and did a really good job (the British Gas engineer who came out to do a repair a few months later said it had been done excellently) and the price was competitive. No complaints.
April 2023 by Anita Wraith
I was told I needed a new boiler. A friend gave me contact details for Fixx to get a quote. As a single woman it can be daunting at times to get quotes for work that I have no knowledge or expertise about. Fixx came to quote and gave me a range of solutions to my problem. They gave information to enable me to do research, and time for me to consider my choice without pressure. Their quote was fair in comparison to others I obtained and they were able to book in the work quickly.Every single member of the team that visited my home; from the original quote, through to completing the work; was a credit to the company?.really friendly and professional, respectful of my home, clean, tidy, efficient. The overshoes that every member of the team used before entering the house is a small touch, but the little things really make a difference. I would happily use Fixx again and would highly recommend.
March 2023 by MTK S
This people are too expensive.They don?t bring the parts and when they found the fault they are go back and pick the parts and fixed. Parts cost 35+vatTotally £360
February 2023 by Nurul Kabir
Brilliant service from FIXX - Julie was brilliant, friendly and solved the problem! No excuses and actually fixed the issue!
January 2023 by Reema Begum
5* one of the best company's iv come across professional knowledgeable polite reliable and try their very best to sort this issue without wasting your time. Thanks to engineers that have already visited me so far Craig Tim Ian. Also they take care of your house not making mess put plastic shoes on when they enter house iv had other company plumbcare gascall service nt happy with their services dnt bother walk upstairs with their dirty soiled shoes on my white carpet wasn't happy with their services. Keep up fixx you have a very good team. ?
December 2022 by Rory Gordon
Great service; quick call out and very helpful heating engineer. Thank you Julie!
December 2022 by John Cocliff
Excellent visit from Rick responding quickly to a problem with the central heating system.Professional, friendly and helpful, he found the fault quickly and repaired it.Highly recommended!Thank you!
