January 2024 by Adam
The toilets are horrific, smell, filthy and just really horrible need to keep up with the clean checks like other supermarkets do, not nice at all and to say there's a cafe there needs better hygiene
January 2024 by Pawe?
Good place for shopping and they have tasty pizza.
January 2024 by Karen Seaman
I have been using this local Supermarket since it opened at Killingbeck and before when it was at Crossgates nearly 40 years ago and I have to say99% of staff are lovely and friendly some have been there since it opened and some even from Crossgates site.Asda Killingbeck is looking dated and a unkemptBut my biggest complaint is the PUBLIC TOILETS ?Always absolutely filthy, disgustingthere has been several occasions when I have been busting for the loo walked into the ladies toilets and the smell is unbearable the toilets themselves are filthy aswell as the floors and i had to walk out without using the facilities.Honestly I feel they should be checking Public Conveniences Hourly they should be closed down under Health and Safety !!
December 2023 by Sarah S
Hate this place, absolute chaos every time I go in. Asked a member of staff where an item was he said he didn't know and walked off. Carnage. The guy that works in the food counter is always super friendly.
December 2023 by michael parker
This used to be a good store, it isn't now. The place looks dated and tired, the staff didn't even know where the baking section was, not one but two staff members directed me to the bakery I wanted to bake a cake, not buy one. I then went to the checkout to pay for the few items I had in my trolley HaHa. The self checkout had a queue a mile long and there were hardly any tills with operatives on them, 20 long minutes later I finally got to the front only to be told that I would have to at with cash because the system had a fault I gave up in the end left my stuff at the till and went to Tesco, where the staff look happier and are way more helpful. Not going back.
December 2023 by Anne Fedorowicz
Very dirty, the toilets look like they never get cleaned, had to drive elsewhere to use a toilet, can smell them all out into clothing department too, not very nice
December 2023 by Stacey Bowman
Do not go here if you need air in your tyres because it NEVER works.
December 2023 by EuqinuX
Can't use a trolley any more... Who carries £1 coins around with them!? It's 2023 not 1987... I don't think I've carried cash around for over 10 years now! Ridiculous
December 2023 by Dave Harling
Mislabelled goods again. This is about the third time I've seen goods in this asda advertised at the wrong price. This time they had a full stand of 1ltr baileys on offer at £10. All the bottles on the stand were 1ltr. When you get to the checkout though, they say that it's the 70cl bottles that are on offer. Having incompetent staff that can't stack the shelf with the correct product is not an excuse for wasting customer's time. If you advertise a product for that price you need to sell it at the advertised price. Dreadful service.
November 2023 by Amanda Hanlon
I visited Asda Killingbecks Optical Department after my glasses had broken. Gary could not have done any more than he did. He went above and beyond and even swopped my frame with the shop display ones. We were due to go on holiday a couple of days later so I would have been without glasses/sunglasses if hadnt had done this.. Thankyou so much Gary for all your help, I hope Asda realise just what wonderful member of staff you are. I for one can not thank you enough.....
November 2023 by Haider Ali
Only deserves 1 start giving two because one of the staff members tried to help I come early morning to get stuff breakfast before work needed the loo and woow they were rancid disgusting dirty they asked me to use the disability toilets and that was nasty too won't be coming bk here in a hurry going tescos for my shopping very disappointed especially as I was one of the first customers in at 7 in morning whole night to clean the place nasty stuff asda very disappointed
November 2023 by Scott Hadfield
Waited 30 minutes for our food at the cafe, when it arrived (after I had to asked how long it would be) the plates were red hot but unfortunately the food was flat cold and partly wrong. When I approached the staff they said ? do you want us to microwave it? Highly disappointed so asked for a refund.
November 2023 by Katherine
This "cafe" is a diabolical rip off. A latte £2.90 then have to go and serve yourself in a paper cup with no lid that is red hot!!The food looks like overpriced junk and the cafe area looks like a filthy mess with the cheapest decor imaginable. Also the products in the store are generally very overpriced compared to many smaller shops !
October 2023 by paul
I bought some items and paid at the "self service' tills and chose not to take a receipt as the choice was given, on the way out of store I saw some flowers for my wife so I went back in to the self service tills again to pay, a lady then asked me why I didn't pay for the previous items to which I explained the above which surely should have been it but they called security who asked me questions again. Very poor customer trust why would I go back in to pay for the flowers if I hadn't paid for the previous items, ASDA surely ought to think what they are doing or loose many customers as I am reluctant to go again.
October 2023 by Steve Gee
I perchased 3 items. As I was going out the doors, I didn't realise I had activated the alarm. The security guy confronted me near the main doors and told me to stop! He said abruptly I need you to stop and show me your receipt. I continued and he assisted me in order to stop me. I did say, if you don't trust me, put the tills back to cashier service. I reported the incident to the duty manager who would not let me report the assault and walked off