August 2019 by A H
Why DO they have 'music' playing so loud? It's like buying condoms/tampons/pile cream/HEADACHE PILLS in a disco. Stop it!!!
August 2019 by Julie Richardson
All you need in this boots. Went especially for It cosmetics.....I was not disappointed. Very helpful assistant.
August 2019 by Sharon Inci
Staff are beyond helpful. I got a free make up hour as I didn't know what to do for a grease look. Thanks Matthew.
August 2019 by Nicola Chisholm
Great store in Trinity in Leeds,my friend purchased make-up and lady who served us was lovely,chatted to us while serving and gave us a perfume sample, which I went on to buy cause was gorgeous the sample was
August 2019 by Sue Caddis
I always like Boots and this is a bright, clean store with excellent service
August 2019 by Stephanie Lebessis
Great variety, service was good. Staff was really helpful. I had a nice experience
July 2019 by zuzana cig
Last weekend I went to Boots to treat myself with some nice quality makeup products. I choosed Bare Minerals products as I am comfortable with them. I needed help so lady who works there for that brand was very helpful, chatty and smily. I choosed Setting spray and highlighter. I must say she made my day with her positive attitude. I am happy customer :)
July 2019 by Catherine Gregory
Helpful pharmacy staff, decent selection of makeup counters and also has self serve checkouts.
June 2019 by David Pinder
Good range of products, and some very thrifty 3 for 2 offers. Needed a bit of advice and found the staff member I spoke with to be very helpful and friendly. Well done Boots.
May 2019 by Aaron S.
A huge Boots store in Leeds city centre, with multiple entrances through either Trinity Leeds or Albion Street, in many ways this store reminds me of a slightly smaller version of Boots on Market Street, due to the many ways to get in and out of the store, and the store being pretty big and over multiple stores. The store really does stand out on Albion Street but for good reasons, the modern glass store and it is quite vibrant especially compared to the poorly maintained old building (possibly Grade listing), which is home to Starbucks across the way. The "Food and drink" section has a decent selection, but it is pretty weird having small drinks fridge outside of the main, signposted section, and with it being split into 4 corners (a square of fridges), the selection was typical of Boots but again wasn't as broad as other larger branches, such as Manchester Market Street. Facilities in the store did seem pretty decent, including an Opticians and Chemist. Decent Boots store overall, pretty much average to what one would expect to serve a large city, it doesn't tend to go above and beyond compared to both other branches of Boots, similar rivals and my expectations, however. 3*
April 2019 by Helen Hemingway
The product I bought was good. The assistant I didn't find that helpful. I asked for a mirror and wasn't given one. Later. I saw a hand held mirror, which would have been ideal at the back of the counter, she was working next to.
September 2018 by Mike Mullen
Opticians I. City centre visit 2 floors with lifts and escalators. Good variety of products and helpful staff.
September 2018 by Nazrul Hussain
A pretty decent sized boots that has everything you need an optician and photo booth plenty of staff available at all time reliable friendly and helpful all the perfume range you can imagine and test out massive selection of shampoos beauty products like Clinique etc as well as shavers hair straightener and dryers there even a baby clothes section upstair on second floor that can be reach by escalators used the optician here efficient fast and helpful
August 2018 by Zuzana Windle
I have been shopping at Boots for more than 30 years and was one of the first customers to get a loyalty card. A couple of weeks ago I purchased a £7.50 mascara that irritated my eyes terribly. I went to the store and explained to the assistant manager that I did not have a receipt and did not expect a refund, but would like to exchange the mascara for a different, incidentally more expensive one. I was treated like a criminal and interrogated on whether I actually really bought the cheap mascara in Boots or whether I was attempting to commit an elaborate fraud trying to pay Boots an extra £2.00 for a more expensive mascara. All this over £7.50. Pathetic. I will now shop on line with Amazon or QVC instead. Their customer service is second to none but then they are American and the customer service in America is far better. It is not surprising that shops are going bust when they treat customers as criminals
August 2018 by Medford kanyi
This branch is located in trinity and it in a vantage location making it highly accessible and they stock a wide range of products. Staff I met were very helpful.
