December 2023 by Billy Joe
Awful service.Tried ringing for 2 hours to see if prescription for antibiotics can be ready today. Rings with no answer, is engaged, or they answer and try dialing out, then hang up when they hear you!Get told it takes 48 hours for prescription to be made up, for antibiotics and such this is stupid!It's a shame there's isn't one closer by as I wouldn't ever use this one if there was.
November 2023 by Adele Marsden
Multiple times left without prescribed items as staff insist its been sent to boots at the springs meaning travelling out of the way and the long wait at the pharmacy to be told actually its showing on the system at the quarry hill store where it should be ? i can only assume that @5.45pm they just cant be bothered and want to get home !That aside the staff are rude, are loud when asking in a judgemental tone with a que of customers why i wont be paying - listing the reasons? its not only embarrassing but is also private !! This happens every time regardless of who is serving!Not something I experience anywhere else ! Not only that - i work and therefore pay for my prescriptions ?
November 2023 by Paula Harley
Excellent chemist , very friendly staffThank you
August 2023 by Gordon Crooks
Boots pharmacy Oulton small but the staff were friendly knowledgeable and helpful to my needs
July 2023 by Simon Jude
So slow there should be someone front of house my meds were ready to be picked straight up but had to wait while they put away stock & made orders up than waiting 15/20 minutes to be addressed
January 2023 by Wendy Firth
Never ready delay in items when needed
January 2023 by Lélé Palms
Small but well stocked!
November 2022 by Steven Barowik
A bit of a mixed bag really.I have been thrown into the world of needing regular medication. I was informed that I would be called when my meds were in. They didn't call me and I had to go through the rigmarole of contacting 111 to get some emergency tabs. I ended up having to go to the Springs to pick them up.On a more successful note I recently had someone call me from Boots to ask me how I was getting on with my Spironolactone. A nice touch I thought.
July 2021 by Maria Charlton
This pharmacy is appalling!Nobody takes any responsibility for mistakes or lack of communication, it?s either the surgery, the delivery service or your own fault. The best yet I heard today, well these are specialist items. No sense of urgency, no offers of help or other options. The woman on the desk today pretty much told me it was my fault for ordering specialist items, I?m diabetic type one, I order what I?m prescribe. I literally have no choice in being a type one diabetic or the medical items I need to ya know live!It?s supposed to take 2 working days to get your repeat prescription, but if you order here give it 10-20 working days and there?s still no grantee!This has been my experience for the past three years since diagnosis, I?ve complained multiple times to themselves and the surgery, but guess what no one took responsibility or apologized for their, quite frankly, incompetence!The woman on the desk told was rude and pretty much accused me of lying when I was told on Saturday morning that my items would definitely be there today!!Do ya selves a favor go elsewhere!Which is what I will be doing now, even though this is inconvenient for myself, the constant mistakes and lack of empathy or responsibility is just laughable now.
July 2021 by Fia Y
Really helpful staff, great store.
July 2021 by Craig Greenup
Excellent service and very friendly staff
September 2020 by Rebecca Mead
I've always come to this pharmacy for advice and prescriptions and they've always been very good
September 2020 by Darrel Rogan
Disorganised for prescription. Never in stock. Takes days to get dispensed
July 2020 by Roxy K
Booked my flu vaccine online several weeks ago. They were late opening so stood outside in the pouring rain with a few others. Went inside to be told that they couldn't do the flu vaccination as they don't have the right staff working. Really annoying, won't be going back in there.
August 2019 by Iandisco Ian149
just cancel my repeats!! get it wrong or not on time always getting asked to call back. no texts for a long time now! always makeing excuses and make out its your fault!!! 4 people in front of me all complaining !!!!!
