It’s was first time to visit Nero cafe in Leeds and it will be the last as the staff is very rude specially the shift leader with Red head which was screaming in the cafe without reason to the customers and telling them to not seat even if the cafe has 1hour left before closing time as she want to do the cleaning during... read full comment
December 2023
So disappointed. Been going to Nero's over 10 years. Boy has it gone down hill. We wanted two hot soups, a bit of bread, a latte and a flat white - that's all. Waited at the counter 15 minutes for two cold soups, sorry no bread (so we had a croissant each instead), no spoons with the soup (until I asked) and no spoons... read full comment
December 2023
It was clear that I was a big inconvenience to come in and ask to order a drink. I asked if they had a toilet and they smirked at me saying "yes of course' quite sarcastically. I then had to be a bit clearer and ask "where is it please?" To which they gave me directions letting me know I was inconveniencing the chat the... read full comment
