March 2024 by Jacquelyn Baldwin
Lovely place for a coffee.
February 2024 by Amy Cervantes
Popped in here to wait for my daughter on a late sunday morning. Ordered a cup of tea and the guy behind the counter was very welcoming and made a great cuppa. Sat in comfy seats and enjoyed my tea in peace. Good, quiet location meaning plenty of seating for all.
February 2024 by Afzal
network reception it?s terrible !!!!!
January 2024 by Arun Rowe
The staff are extremely rude. As soon as I entered the building, a female staff member barked at me to shut the door. I didn?t even notice that it was open. It doesn?t hurt to be more polite. I?ve been here 4 times now and all the staff seem really miserable, unhappy with their jobs and they project it onto customers. The guy with glasses who works there is quite smug and laughs at customers behind their backs. It?s a shame that me and my partner noticed this behaviour. I?m going to be writing to head office about this since this is quite possibly the worst cafe Nero in the country.The cafe Nero in Wellington place is amazing and they could really do with learning from them on how to create a nice and inviting environment for customers.
December 2023 by Arun R
The staff are extremely rude. As soon as I entered the building, a female staff member barked at me to shut the door. I didn?t even notice that it was open. It doesn?t hurt to be more polite. I?ve been here 4 times now and all the staff seem really miserable, unhappy with their jobs and they project it onto customers. The guy with glasses who works there is quite smug and laughs at customers behind their backs. It?s a shame that me and my partner noticed this behaviour. I?m going to be writing to head office about this since this is quite possibly the worst cafe Nero in the country, and I?ve been to a few. I think better management and training is needed since they need to learn to be nice to customers, who effectively keep them in a job. The cafe Nero in Wellington place is amazing and they could really do with learning from them on how to create a nice and inviting environment for customers.
December 2023 by F M
As a devoted coffee enthusiast, my recent visit to Cafe Nero in Central Square on Wellington Street was an absolute delight. The service was outstanding, and I indulged in two hazelnut lattes, thanks to a fantastic recommendation from a friendly team member who also suggested their delectable lemon cake. What sets this particular Cafe Nero apart is its unique vibe and a more laid-back atmosphere compared to other locations I've explored. Nestled in Central Square, it provides a quiet, homey, and cozy space?perfect for spending a tranquil hour working. Highly recommended, especially if you're discerning about your coffee; it's a significant upgrade from Costa Coffee. I'm already looking forward to my next visit!
November 2023 by Hamzah Ahmed
Caffè Nero will serve you the most basic, uninspiring flat white and then somehow have the audacity to charge me £3.50 for it.
October 2023 by gary bridge
Great coffee Barista this morning had the most infectious smile. Made my day.
August 2023 by A Firuze
I normally cannot be bothered to comment here, but this is the worst Cafe Nero I?ve been to. The staff was so grumpy somehow, asked for the code for the toilet they seemed pretty annoyed and gave me the wrong one, just left the place without asking again because I could not deal with that attitude anymore. And the coffee was way too sweet. Seriously level up your staff training please.
August 2023 by Ace Rimmer
Usually perfect but my cappuccino was overflowing
June 2023 by Tim Sharp
Poor, unfriendly service. Was served my coffee in a takeaway cup, so I asked why and was told, oh he must not have known. Well, he couldn't have known, because he never asked me. I waited to see if I was going to be offered a replacement in a mug, but no, this was not on offer. I also bought a sausage sandwich which was heated up but was still cold inside. I took it back to be reheated and the person acted as if I was wrong about the heat of the sandwich, but reheated it anyway. It was actually still not that warm when I got it back, but I was hungry so I risked it. I paid 30p extra for a different coffee bean and that was well worth the extra as it was drinkable, even pleasant, unlike their standard bean which I thought was really bitter and unpleasant. I would not particularly recommend this store as service was unfriendly. I did not observe any staff smile and was not greeted in a friendly manner. Food was not heated correctly, and the reaction to my request for it to be reheated was a little hostile, which made me feel like my honesty was in question, maybe this was because I had already challenged my drink being served in a takeaway cup, so the member of staff had decided I was an awkward customer. Overall a negative experience and I would not be keen to return to this store.
April 2023 by Kathleen Davis
Very nice space. Staff very helpful and friendly
April 2023 by M S
The best nero in leeds, always hot coffee and always consistent!
February 2023 by JoJo Le Grove
Had a lovely oat hot chocolate and sat in the "outside" area.Staff were friendly but professional
October 2022 by Nika
I love café Nero, BUTRecently i ordered my favourite grande oat cappuccino. Coffee itself costs 3.35£ plus oat milk 40pThey have new beans - Brazilian - i love all Brazilian coffee, so i asked to change their regular beans for new ones. And what do you think? They charged me for beans too ?? 35pSo tell me what is the 3.35 £ price includes? I changed milk and beans and payed for it
