March 2024 by James
One certain staff member in this store is a complete joke!Do not, and I repeat, DO NOT try to trade or sell anything to this store. One specific staff member who I won?t name, will literally waste your time and only tell you something is either wrong with it, something is missing or that it has to be downgraded for absolutely no reason. He has accused me of altering a device before and always likes to call me ?mate?, don?t know where he comes off thinking I want to be mates with someone who does that and rejects games that have literally nothing wrong with them.I even went to the Leeds White Rose store and they agreed that of all the Cex stores, this is the absolute worse one in Leeds just based on certain staff.I would love to say his name on here but I won?t for obvious reasons. All the other staff are genuinely nice and great people, but this one guy literally makes me want to avoid the store from now on.Besides the staff, the store also has a horrible smell and the shelves are very badly unorganised (The Xbox ones are covered in rust and water damaged from a years old broken ceiling).Avoid this place and go to the Leeds, White Rose, Morley or any other CEX shops in the West Yorkshire instead. At least they know what they?re doing and their stores are better looked after.
March 2024 by Tommy S
Used to use the cex regularly to exchange games but staff changed and I wouldn?t recommend it, reserved 3 different items on 3 different occasions all out of stock.When brought items back due to being faulty, had poor experience and had to take them to another cex.Difficult when wanting to return items within the 2 week grace period.Also when trying to trade games in being told they?re to scratched or poor condition but yet taken to another cex all fine.Overall I have found that this particular cex is very difficult to deal with.
February 2024 by Imy
Worst CEX iv ever been to, do not use this store until they get new staff, They will downgrade your band and just say it because its the condition but can't specify and get funny and annoyed when you politely ask any questions on it, It seems like they have purposely employed con artists at this store.
February 2024 by Jason Mollett
Always a great place to grab a bargain I have used cex for years now ! And will do for many years to come .
February 2024 by Emotek
Staff was unprofessional and rude!
February 2024 by Donna Green
We sold them my old phone.The process lasted around 30 mins as they run tests on the phone.They were friendly and efficient and gave a good price.
February 2024 by Howard Goodall
Good friendly service and great range of games.
February 2024 by Maureen Limbert
Very nice staff and very helpful
January 2024 by Morgan Woodward
Expensive
January 2024 by Krystian Przybylak
I ordered an SSD drive that was available, they took the money, I came to pick it up and they said they didn't have it, but they took the money plus I had to pay for the parking. I do not recommend this place
December 2023 by Ben Haigh
It was okay, mainly fault of my own, the xbox I brought in needed updating which I didn't know prior to bringing it in to sell, that would have taken probably 4 days and they didn't even take it because of a "small fault" in the controllers left stick that wasn't really even a fault, just needed a clean
December 2023 by Mick Burnley
Good prices and two year warranty on a used S21 phone Young lady on the counter was friendly and helpful
November 2023 by Ian Hirst
Realy good place pay good money for good items.
October 2023 by Arnas Radzevicius
Horrible experience. Got scammed buy a guy with long hair... Hard to believe it's a genuine mistake. Bought PS5 just to experience newest NBA which is 2k24. And guess what he sold me NBA2k23. Only realised when got home. Not sure if I will get a return or exchange. But he sold me for 60 pounds 12 pound worth game and ruined evening. I will return absolutely everything tomorrow if no refund and a voucher as a sorry
October 2023 by Andy Clark
Good place to buy cheapish games if you can't find what you want on ebay
