March 2024 by Alana Anon
Our first visit to Crafthouse, came for afternoon tea which was an experience gift. I must say food was lovely, but had to knock it down one star because my partner was allergic to egg mayonnaise so they substituted him 2 plain cheese sandwiches instead - it would have been nice if he could have chosen the substitute as it was very basic and they still gave me the other egg mayonnaise sandwich. Portions a little small too.The service was not good. We felt the staff treated those ordering afternoon tea differently to those who were ordering off the menu. We were put into corner of the room with everyone else having afternoon tea and basically forgotten about. Our hot drinks arrived after our food and we had to keep asking for further drinks, because staff didn't pay any attention otherwise.Its a shame about the staff, as the food was lovely and place was great too, I loved all the plants and it felt like a little oasis above Trinity. The bill came and they had the cheek to charge £8 extra for service - which left a sour taste in our mouth considering they hadn't paid us any attention and the service was so slow. Unfortunately we won't be coming again.
March 2024 by Joe Smith
We came on a Monday for our anniversary, and Eve was fantastic. She wished us a happy anniversary as soon as we sat down, and then was very knowledgeable about all the food and drinks and answered all of the questions we had, and recommended us a brilliant wine. She was then very attentive and filled up our wine and water without having to ask, and always stopped to talk to us to ask us about ourselves and was incredibly friendly.The food was outstanding (we had the chicken and the rump steak with the triple cooked chips and creamy mash on the side) and the restaurant itself was beautiful, and we had a fantastic time. We even got a delicious dessert with "Happy Anniversary" on the plate which was a lovely touch.As two managers in hospitality and knowing how difficult it is to get good staff, Eve exceeded our expectations and was a credit to the restaurant and to herself, and made our anniversary even more special.
February 2024 by Harrison Christopher Ward Gregory
They didn?t have half of the things on the menu. When I did order what they had, they came back to say they didn?t have those. Was a farce.
February 2024 by Kenneth westlake
I Iiked it here, and I will be coming again.
February 2024 by Amie Senkiw
Delicious afternoon tea.
February 2024 by Charon Brennan
Amazing ?
February 2024 by Donna Hargreaves
Honestly all I can say is, what wow factor service I received on the lead up to, and on the day of my birthday celebrations on Sunday 21st January.Thankyou Victoria, and all the staff at Angelicas/ Crafthouse, you organised my day perfectly.Thanks also to the chef and his team, the food was outstanding.An amazing time was had by all
February 2024 by Trevor Briscombe
Best steak ever. Highest recommendation ?
February 2024 by Shirley Smith
Such an amazing place ,would certainly go
January 2024 by Itohan joy Okunzuwa
totally recommendFood is greatMusic niceAesthetic beautifulService good
January 2024 by Abs Hull
Absolutely amazing service from Amanda, came for my dad?s birthday all the staff were so helpful and the food was just fantastic compliments to the chef will definitely be back soon. Would also like to say a big thank you to the team for making me feel so welcome and for putting me in a place where there was space for my pram.
December 2023 by Tim Hayward
Went for a Christmas party and wasn't disappointed, beautiful location, great views, good service and lovely food.l, with a bar upstairs. What more could you ask for? Well worth a visit if you are in
December 2023 by Lemuel V
What can I say? The service was amazing!! Eve and Laurie were great!! Eve is this bubbly and smiley character that made my day happier and brighter. Laurie was this cool suave type which is needed for this type of restaurant. Anyways, aside from that the food was ok though such a shame that I couldn?t add another patty to my cheeseburger. My parents ate a whole lobster, the grilled aubergines and the pork chop in one swoop, because the food was delicious :) The views though at night was great and I do love the decor!!! Definitely coming back though, when I am not in London, Oxford or traveling the world.
December 2023 by Connor Watkins-Mold
Emailed 10 days asking about allergens (which is a legal requirement for food safety to provide) to have no response.I was recommended them from American express, so I've since been in contact to let them know they're clearly not the place they want to recommend their customers if they can't even be bothered to say what's in their food, maybe they microwave it ????Poor attitude, do better.
December 2023 by abomination
We'd been meaning to go to Crafthouse for a while- and finally managed it for a Sunday lunch on a blustery Sunday- the offer was very reasonable compared to some prices- £25 for 2 courses. We came up in the private elevator from the road- a nice touch; but then were left waiting in a corridor for 5 minutes whilst staff rushed around a half-full dining room, then taken straight to our seats in the bar side of the restaurant- we would have had a view of Boar lane and South Leeds- if the blinds across the windows hadn't;t all been fully down- I can appreciate there would have been some glare earlier in the day, but the sun had already set when we arrived- and so half our view was of greige. Service was a bit 'by the numbers'- there was a set order they worked in and we wouldn't be allowed to order food at the same time as a drink even though we were ready. Starters were OK- cured salmon was tasty and well presented, though the accompanying slice of brioche looked a little mean and unevenly toasted; the prawn cocktail was very salty prawns with a limp and tired salad and not enough Marie Rose. Mains were where it all fell apart- we were offered beef or lamb either well done or pink- and both settled on well, as medium was not allowed; Both meats arrived rare, and though tasty were very tough and gristly cuts, with a lot of visible fat around and through the meat. Veg were OK, though didn't;t feel particularly freshly cooked. With a (very good) rum old fashioned at £18 the total came to £76 including a 12.5% service charge. Ambiance was noisy, with some dance-ish music a bit too loud for my tastes- perhaps closing the door on the very noisy group in the glassed off 'private' dining room would have helped. I'm glad we went, but there are much better options for the price, or less- don;t think we'll return.
