January 2024 by Planet Edge
Nice location, wide range of products, friendly knowledgeable staff BUT few staff to help (be prepared to wait for at least half an hour to have someone help you after you?ve told them you?ve picked the item you want) PLUS contacting them via phone is a nightmare.Bought a laptop and had Windows installed. They told us they?d contact us the next day when it?s ready for pick up. Didn?t get any calls or emails, and when we tried to phone them ? we could only get the Curry?s customer service who could not really connect us directly with the shop (they phoned them several times apparently but no answer; and no, they were not allowed to give us the number of the branch ?). The shop is a long drive away so we just wanted to make sure it was ready before we set off but hey-ho. I guess if there are any issues with any of the products, you would have to go to the shop directly. Fingers crossed the laptop will work fine.
January 2024 by Dianne Wright
There was not enough staff to give us assistance. We waited 20 minutes and then left the building.The item that I wanted was on display. However, it was not available on their websites to purchase, even after checking several Curry's stores.It was not available at any other retailer either!Why have it on display?
December 2023 by s k
Very poor customer services..went to buy a TV and loads of staff around busy chatting to each other loudly , laughing and joking whilst getting paid..noone attended to me for 15 minutes. The chap that dealt with me finally was informative. The manager should be aware of this as he or she has not set down any standards.
December 2023 by Dave Connolly
Made my order online and turned up and collected. Simple and straightforwardPs. If your buying a big product. Park as close as you can. Some people park right at the other end. So I'm told.Lol
December 2023 by Cath Laycock
We couldn?t fault the service we received from Paul recently. We?d already done our research and knew what we wanted. We felt he respected that and were pleased that he didn?t try and up sell another item. Very friendly, polite, and helpful. Thank you.
December 2023 by marie Hayward
The service you get here is outstanding. The manager is so customer service focused. Always greats us with a smile. All the staff are very helpful too
December 2023 by G-STAR RAW
Bought a laptop and right from the start it was a disaster, Unhelpful and untrained staff in product and Customer service, We have had to call back which they reassured us to do by the Manager who said he would help, and we have had to make several phone calls to a number at 85p per min,When my Husband called back to Curry's they were rude and unhelpful, when i called them they too were unhelpful, never again will i spend money at this shop or go in ever, they can not get basic details right and do not check information which caused this knock on effect, disgusting rubbish store and horrible staff.
December 2023 by William Hull
Went to get a washing machine. Staff was so helpful. I recommend going to curry's
December 2023 by Richard Owen
Very helpful staff, even if I was just collecting a freezer.
December 2023 by Roy Johnson
Great range of electronic gadgets & gizmos at good prices.
October 2023 by Simone Clapham
Plenty of great items from coffee machines to mobile phones
September 2023 by Anw4rio
Poor experience bought a Dyson air cool fan, it was not as described, did not cool the air, the manager noor said he would test it so he plugged it in 5 seconds later he said it works fine and cools without using anything to check the temperature, any excuse not to give a refund, I only bought the fan the day before yet made every effort to avoid doing the decent thing and refunding. The store policy is that if you open the packaging then they will not refund. How are we supposed to know how a product works without opening the packaging the fan is weak and the air cooling is pathetic.
August 2023 by Milner Toot
Absolutely brilliant service with friendly staff member who really looked after me with my tassimo Bosch coffee machine, pods and product insurance. Wish I had his name and thought about writing to Currys to congratulate them on fabulous experience all round. Perfect.
August 2023 by Stefan UK
Went in to buy a vacuum cleaner I had seen on the website. Couldn?t find them so was wondering around, not one member of staff acknowledged us. Seen they had an upstairs section where the appliances were, fine. Stood looking at vacuumes for 10 mins without anyone acknowledging me. Couldn?t see the one I was interested in on display but plenty of boxed once just randomly about the place. None of the staff could be bothered to offer any assistance so left. I?ll buy one online from Argos.
August 2023 by Alice Butler
Appalling customer service. Waiting time to be seen by member of staffwas excessive. Arrived at store at 10am. Told go and return in the afternoon. Only one person who can deal with mobile phone issues. Very poor. Tills not even cash up. Overall experience substandard.