October 2023 by Paul Paul
BEWARE of this company, they quote you good prices to get you on board and then later on they jack up the prices to way in excess of pump prices, if your'e not checking their invoices, like I didnt, you will be paying ridiculous prices for your fuel ! AVOID AVOID AVOID
August 2023 by Handy Floors
No idea who let them still running this bussines. Completely shocked with their service. THIEF ! No need to be sorry. Be professional. Look at the way you reply copy &paste to any costumer. Useless.
April 2023 by Vin Chenzo
What I was originally sold by the team was completely different to what was opened for me. Took them 8 weeks to open an account for me and not hearing anything from anyone. When needing customer support the team take ages to reply to you and charge you for extras such as MileageCount without telling you.I would not recommend at all. Stick with UK Fuels or Allstar!
March 2023 by Gary Steel
Shocking customer service. Mislead information by these lot and I ended up paying more for my fuel than the actual pump prices.
January 2023 by DRR CONSTRUCTION LTD
Sales team was great, prices seemed clear and reasonable so I made the switch as there was an offer on for safecontractor clients.soon became clear that this was just another company trying to take every penny they can with hidden prices.Online portal is unclear, invoicing is unclear.£120 admin fees for their mistakes, although after complaining, this was removed.No fight in customer services to keep clients, closed our account down and looking for another company who care about their customers.If you are a small income for this company (less than £1000 a week) expect them to not care about you and make up by charging fees.Gave them the opportunity to make things right before I made the decision to leave!Disappointed and would not recommend !
December 2022 by Benny Leitner
They are eager to talk to you to open account or when you owe money but sale reps are useless and don't return calls and won't say how much you pay at pump.
December 2022 by Suhail Khan
Started getting charged a monthly fee even when I didn?t use the card , and when I did use the card I paid more than the pump value. Makes no sense to have one of these cards
November 2022 by Martyn Hoyle
Give you a price for fuel and when the invoice comes through the price does not match. When you ring to point this out they say they will look in to it, but no refund for the overcharge. Not very trustworthy
November 2022 by Ann
Do not sign up to this card they take money out of my account without any purchases they have hidden charges.
October 2022 by andrew smith
As stated below?..Paid more than pump price then an admin fee to follow-quite astounding really, save yourself the hassle waiting for a card just ask for their bank details and pay them some money then walk away it?s quicker! feel like I?ve been defrauded (which I know is strong words) but what would you class it as using a service to save money due to loyalty bonus but costing you more than the original service? Used the garage they specified btw?..shocking experience!
October 2022 by Caua games
I never use that card again. the last time I used it at the pump the value was 38£ when the invoice came from them they charged me 54£ now how do they explain this if the card was supposed to have a discount and in the end we paid more than the pump value
September 2022 by Alan McDonald
Rip off of a company. Don't use & Don't trust them. Suppose to do special deals for Alcumus customers, nah, got a good sales pitch to get you to join then take admin charges when it's supposed to be 12 months free. Have phoned & emailed numerous times & keep getting promised of a refund & still nothing to date. Avoid!!!
September 2022 by Andrew Glover
Our business ended up paying up to .22p above pump price! They assured me that we would receive weekly e-mail price updates so that we could check the prices, these never arrived and when challenged them they couldn't show proof of e-mails being sent. Total con from an untrustworthy company.
September 2022 by chris and alfie outdoors adventure
try to open my son account and sent of the Documents and there keep losing them worse bank ever and i be closing my own account due to this
July 2022 by Sam Wild
With Fuel prices rising i am consistently saving money from forecourt prices. Definitely worth enquiring about getting a Fuel Card if you don't already have one.
