January 2024 by Ellie Grayson
Thank you Louis, great help whilst deciding on which Watch to choose and assisting with our purchase.
December 2023 by karen McDowell
When u visited the white rose store I was greeted by Holly.She was super helpful and professional . She looked at every avenue to help me secure an item I was trying to locate.She kept in constant contact with me via email with regular updates until she managed to secure it for me.Wish I could have said the same about the head office as the service from them was dreadful. An online virtual service that cuts you off after a 30 minite wait .I would highly recommend Jolly and the white rose team for excellent service xxx
December 2023 by Phil Edgell
Ordered a ring last Wednesday got told it would be ready within 5-7 working then they just cancelled the order without letting me know the worst Christmas every all because of goldsmith keep awayI called you all day yesterday emailed you 4 time with no response your company is a joke . Why have you not checked this before asking me to email you ??
December 2023 by Oliver Rhodes
Bilaal at the White Rose store is the man! Helped me out with searching for the right price of jewellery for me, showed me a multitude of options that I might consider. He was very polite and easy to talk to. If I could give 6 stars I would!
December 2023 by Alisa Stevenson
Went here to collect white gold and diamond ear ring loops which I had opted to be collected from white rose gold smith. Given I booked them from gold smith on line. I was informed to collect these and to take bank card I had been charged to. Got to white rose wanted ID I presented bank card which is was paid with. No they wanted a driving license, passport or national ID card. The manager was rude. I also explained even Royal Mail do not ask for drivers license or passport now. As banks funnily have to take your birth certificate and two other forms of ID. I did have a driving license and on principle as women was so rude I went and bought same ear rings from Earnst Jones.
October 2023 by DavidAntony61
I have had a couple of interactions recently with Goldsmiths White Rose, one was making a custom replacement of a wedding ring, lost several years ago, the other was to enquire about a replacement diamond earing lost by my wife. On both occasions the staff went more than the extra mile with professional, effective, cheerful and warm service. I would have no hesitation in recommending this company, and especially this branch, for anyone looking for beautiful items or gifts and good old fashioned customer service with a warm smile.
October 2023 by Rebecca Daniel
Jessica helped me and my fiance choose our wedding bands. She was so helpful and made it an enjoyable experience for us from start to finish! The store were happy to order in a couple of options for me to try on to make sure I was 100% happy and I'm so grateful for their time, nothing felt like too much effort. Excited for the big day now! Thank you Goldsmiths White Rose xx
October 2023 by Chris Jones
Went in 27/09/23 approx 3:30.Asked to look at 2 watches, a gold 35mm automatic prx and a silver black bay. I noticed they were also oris dealers so asked if they had a propilot x (not on display) which they didn't but that was ok.Anyway, long story short, the lad kindly showed me a few black bays but refused to show me the prx (in the window) as he only wanted to show me watches with more 'quality' which also happens to be 5x the price.I'm still not sure which one out of the 3 to buy but at least now I know where not to buy.
September 2023 by S W
Great experience at this Goldsmiths branch. Louis is their watch expert there and has substantial knowledge on the industry and the stocked pieces. Will return soon.
August 2023 by P BENTLEY
Made a special occasion feel just that. Bought a watch for my son?s 18th Birthday and the team at Goldsmiths made him feel special and therefore made me feel special. Always get a great experience at Goldsmiths
July 2023 by Ruth Ashton
Thank you to all Goldsmiths staff today at White Rose who were all so welcoming and friendly with nothing too much trouble, but especially to Michele for her excellent, professional service and knowledge. Made choosing and buying a special watch so easy and pleasurable. I love my purchase and will use this store again for future purchases of jewellery. Thank you.
June 2023 by Jack Dewhirst
Great experience made picking my watch easy and I look forward to my next visit
June 2023 by Estelle Atkinson
Popped into yourWhite rose store today to enquire if they could clean my engagement ring that we purchased 7yrs ago.The young asain male assistant went away and came back to say yes that it could be done whilst we waited.Whilst waiting I said oh I should have asked to have my earrings done but ever mind. To which the young lady assistant said oh take them out and I'll get them to clean them and would you like your necklace doing too.The service we received today was above and beyond so thank you from one satisfied and very happy customer.
June 2023 by Eman Ahmed
Great service, polite staff and great items, and 20% off for key workers. Amazing
June 2023 by Jane Rothery
Goldsmiths at the Whiterose Leeds we were served by Billy and Ben they were both very helpful and polite young men.
