December 2023 by dodzilla84
Beth looked after us and ensured we had an amazing experience. My mother in law is currently on crutches and she could not have been cared for more. The drinks were coming swiftly during our bottomless brunch, we were able to make an amendment to the food menu to suit and Beth particularly was incredibly friendly, attentive and happy to support any requests we had with a smile as well as being very knowledgeable about the drink options too.
December 2023 by Zara Jones
Went here a couple of months ago with a friend for bottomless brunch. The food was really good, it was midweek so pretty quiet. The cocktails were beautiful (and really that's the main thing you do bottomless brunch for isn't it)Our waitress was Livia, she was brilliant, she helped explain the deals to us and generally couldn't do enough for us!
December 2023 by Karaleigh Ward
Beth was a great server, kind and often asked if we were looking to order more drinks. Brunch was fantastic for drinks and food was amazing, recommend the triple tacos -chicken. Amazing second experience for Boxing Day.
December 2023 by Liz Robinson
Myself & work colleagues arrived Saturday (09/2023 at 3pm) for a bottomless brunch for works Christmas do. The lady sat us down nearly half an after our table was booked, gave us menus and said enjoy explained how the bottomless menu worked. We decided what we wanted to eat and drink but no one came to us to take our order for about 30 minutes. It was busy, which we appreciate that but staff were constantly ignoring us really poor service when our boss complained about the service the staff were really rude and upon leaving a truthful review on trip advisor three positive reviews posted from staff and friends slating customers saying they were drunk and not been able to handle their alcohol after 3 watered down drinks each somehow i don't think we where drunk it is very poor, the place is a shambles they don't have enough staff for the amount of tables booked bottomless brunch definitely not worth the money paid. loving all the 5 star reviews 13 hours ago obviously friends and family
December 2023 by Kristine Smertjeva
Great place to eat and have some delicious drinks. Highly recommended ?
December 2023 by Catherine Reynolds
I went out for a Christmas work night out. To start of the staff were rude as we came in early and they told us our table wasn't ready which is fine but then she pointed to the table and said as you see of needs to be cleaned. Then we went to sit down the starter was lovely Brazilian cheese then it took them about 40 minutes to bring the mains out I had mushroom fajitas which were nice until I found several hairs in it then they came over and said we only had 10 minutes left on the table by the way they hadn't even cleared the mains off the table and we had all ordered deserts they then took another 5 minutes to bring the desert out so we had 5 minutes to eat it thankfully it was that nice I got a caramel cheesecake and it was just a normal vanilla cheesecake that tasted store bought with caramel drizzle on top would never go again then they tried to get us to pay a £90 service charge.
December 2023 by jack hartley
Arrived at 2.40pm for a 3 o'clock table. Was finally seated at 3.30pm, we wasn't allowed to wait in the bar as they were too busy (we paid for 2 hours food and drink) by 4.30pm we had only ordered 2 rounds of drinks as no one was waiting on our table. Every time I said "excuse me" they would walk past and ignore us.At a point where we felt let down I stood up and spoke to a man called Joey, he couldn't care less, said he was our waiter, I simply asked why he hasn't been over to us, gave no apology, made every excuse going, from its because I am I'll to were really busy... I said to him it has been really poor service and swore whilst explaining why, he used me using a swear word to say I wont serve your table now, I asked for the manager to come speak to us, who again used the excuse of we are too busy. I explained Joey is around adults who use swear words, nothing was said to him and he was treated how we want to be treated, she had no interest at all in helping or getting drinks, she was more wanting to make sure we all knew that "Emma" was the manager and she can do what she wants.When she finally understood we only had 1 hour of drinking within the 2 hours we have paid for she said at 5PM we can have another round and it should take us up to the 2 hours nearly that we have paid for. come 5PM they said we couldn't have another drink as they need the table. So she lied. Again after explaining to her how poor the service is we got " we are busy, we cannot help not serving you" which is good for them but we haven't got the service I am paying for, when the Bill come at £610 for 3 drinks each really is a kick in the teeth. When asking for Emma's name we got £5pp discounted. And to top it off when we were leaving 3 drinks that we ordered at 3.30PM turned up!! you really couldn't make this up.Long story short, Joey didn't attend our table, when asked why wouldn't speak to us and got Emma the Manager to come over, who was rude, spoke over me, wouldn't offer no apology for lack of staff and poor management, thinks by saying we are busy that means you don't need to serve people or help. A management course is needed, with good management the night could have been saved.
December 2023 by Gabriella Pignataro
Me and my friends came in last Saturday for a bottomless brunch. Despite the restaurant being extremely busy due to Christmas parties, the staff could not have been more lovely and accommodating. The service on food was excellent and we were never without a drink! Every member of the team we spoke to could not do enough for us and they really made our night!
December 2023 by Eth4n Leon
I?m sorry to say that I?m extremely disappointed with the service I received on the above date. It was a bottomless brunch for 4 people.I booked this as part of my girlfriend?s 21st birthday and I was shocked by the horrific speed of the drinks service.I booked this as before this specific visit we had an extremely positive experience with bottomless brunch. We did this a couple of months ago were we had service from ?Livia? who was amazing. She really looked after us and she made the day really important. She was always smiling and cared for us throughout. Words cannot describe how amazing she was.However on our most recent visit, we feel somewhat ignored. We only have 5 drinks in 2 hours and one point we were sat waiting for 20 minutes without a drink. The restaurant was no more busy than it was last time and the service was somewhat rude for a male member of staff. The staff were good explaining the allergy?s as my partner does have celiac. But the services was slow and we felt that no one was really looking after us. The drinks were as expected and they were really nice, along with the food.We feel extremely let down by the service we received and for the price feel like it was not worth the stay. I feel like due to this experience we will not come back and it seems strange how we have revived two different types of service from the same restaurant. Due to this it is unlikely that we will come back to this restaurant.Even worse that I could not provide feedback on the website. I have emailed the specific restaurant and they have still yet to reply 1 month on.
December 2023 by Chris Seed
Food is nice but a little pricey for portion size. Timing on service was very long, from sitting down to leaving we were there for over 2 hours. I'm not sure if it's like this all of the time but it just felt slow or we were forgotten about. First impressions are huge. Hope this feedback goes a long way, not sure if I'll be returning.
November 2023 by Rahanna Kay
My friend & I came for lunch earlier this week and the service provided by Gergo was brilliant. He was very attentive & could not have done more for us. As always, the food was flavoursome and delicious. Love a little Las Iguanas!
November 2023 by Maryam Salman
The worst service I've had in a restaurant in Leeds.They asked us about our booking the first thing although half of the tables were empty. Luckily we has a reservation. The waiters only came to take the order and to bring food. They were never around and we had to chase them to change our drinks and when we wanted to order dessert they were never around! And even for the bill we had to pay at the counter because they weren't anywhere near our tableWe arrived 45 minutes late to our reservation and although the restaurant was half empty we didn't like how the waiter reacted to that.When the food was served the waiter made a very rude comment on how much we ordered although we were two! This was utterly unacceptable and unprofessional especially since we weren't dining there free of charge.Moreover, the food was served cold and at that point it did not matter because we knew we weren't coming back to this restaurant, so if you want to have a lovely evening and enjoy authentic mexican food, definitely avoid this place
November 2023 by rockboiler
We were served by Gergo, who made sure we were set for drinks at all times. The other staff were fantastic as well, although we didn't get their names. It was very quiet, which is of no fault of the bar, hopefully it'll get more busy in the future as it deserves it.The food was great but the portions were small - expected for a bottomless brunch but not desired. There were plenty of drink selections and the staff were observant enough to get us drinks when needed. Would come again.
October 2023 by Phillippa Antill
Joey was an amazing host on my and my friends bottomless brunch. very attentive with his service and constantly checking up on us. It made the night very special and enjoyable. We would definitely come back again to receive his service.
October 2023 by Ellecia Oswin-Bateman
Come here regularly for 2 for 1 drinks (and) occasionally food. It?s great service, amazing strong drinks and fun atmosphere. It?s definitely my number 1 place to come to for pre-drinks! ?
