February 2024 by chris deane
Been twice to this shop one guy sat at his desk glanced up when he heard the door open he never spoke or acknowledged me or asked if I needed any help or advice etc , I'm in the market for a brand new ebike thought well if he cannot be bothered to communicate then I will spend my hard earned money somewhere else. So went to cyclesence in Tadcaster totally opposite chatty helpful etc really made the effort
December 2023 by Martin Jones
Great shop. very knowledgeable sales staff and very helpful. Well stocked. Great product ranges...
November 2023 by JOHNATHAN SCARTH
Leeds shop was really helpful for my last purchase. Paul I think it was helped to keep me informed of the progress on my order and the whole team were very friendly. The technician has done a great job setting the bike up also, Thanks guys ?
September 2023 by Daniel Johnson
I've always found these guys very helpful, fair and good value from big jobs to small. They helped me fix an ebike that was under warranty (bought elsewhere) and didn't even charge me. Would heartily recommend.
September 2023 by Michael Johnson
Got a bike on the ride to work scheme. Paul was very helpful & happy to help me select the best bike possible with accessories.Paul did well by me, very happy & will keep going back.
August 2023 by Mark Baker
Very poor customer services, ignored by the salesman even though the shop was empty, once we approached him he seemed totally uninterested and less than helpful, we won?t be back.
August 2023 by Lauren Holroyd
Completely ignored by the staff when I went in. They have no women?s clothing available, a pitiful display of shoes and full face (not in a range of sizes). Just don?t waste your time visiting leisure lakes.
June 2023 by mark wilkinson
Really helpful on bike choice, good selection.Haven't made my mind up on model yet but will definitely purchase from here as I prefer local stores.
May 2023 by Jason Cole
Used this shop for a few years now and all the lads couldn't be anymore helpful ???? Wayne always goes above and beyond to find me what I'm looking for and points me in the right direction ? cheers lads
April 2023 by Stuart Patrick
Ordered a bike online. When i went to view it they had got the wrong size in. When they finally got the right size in it was damaged. They offered a set of free pedals and £50 credit. I agreed but not happy. Took bike in for free first service and was told it would be an hour when booked over the phone. Went back after an hour to be told there was no technicians in and it would be ready tomorrow. Went back a week later to be told i owed money for some bars that i had asked to be fitted. No knowledge of the credit on my file. They eventually honored the credit. They also didn't check the front brake as i had asked for because it is still rubbish. Won't be going back here again as they are pretty useless and don't seem to know what is going on.
March 2023 by Abraham Ibrahim
What can I say had a problem with my MAGURA breaks on my focus e -bike and the mechanic was fantastic and sorted them out and the rest of the staff were happy to help me out and looked after me ???????
December 2022 by Amar Ali
Very friendly and helpfull staff . Knowledgeable mechanics aswell they will work on any bike . Most other shops wouldn?t shorten my hope tech 4 hose and bleed it for me because the bike was a surron and not peddle bike . Would use the service again ??
October 2022 by Jessica Plumbley
I recently purchased a bike through Leisure Lakes Bikes and have been really happy with the service I've received. All the guys have been super friendly and attentive from delivery through to aftercare. I had a small issue with the gears after assembly (no fault of the shop) so one of the team came out of his way to do a home visit for the fix. They could not have been more helpful and punctual in getting everything fully resolved for me. The customer service has been wonderful and I love my new bike.
October 2022 by Mel Ziemiecki
Great selection of bikes. E bikes too. Good knowledge of the kit on all bikes, so you can make more of a constructed decision. Super selection of service levels. Definitely recommend. ?
October 2022 by Nigel Nigel
Fitted mudguards and rear rack to my orbea vibe h30 , very pleased with the service , happy days?
