March 2024 by Chris Rodgers (Crodgersz2005)
Friendly staff, but they take a while hunting for your prescriptions you may be waiting for a while.
March 2024 by Jerry Lindsay
The staff are polite, efficient and helpful. They treat all customers with respect and act calmly despite the frequent pressure of a full waiting area. The facilities have been improved recently and include pleasant and private rooms for consultations. The pharmacist is pleasant, positive and knowledgeable and is determined to improve yet further. North Leeds is lucky to have this facility!
March 2024 by Captain Columbo
I booked an micro suction on my ears. I called to ask a question a few days before the appointment to be told that the machine is not working and probably will not be back before your appointment day.When were they going to call me to inform me of this ???On the day maybe!Pharmacy services are fine.
February 2024 by Sass Y
Called at 12:15 to verify they had my medication in stock before I requested my GP sent a prescription. They young lady said they had it in stock. She explicitly said they have 40mg and 28 tablets. I called my GP and they sent the prescription.Called pharmacy back at 16:40 and someone else now telling me that they don't have it in stock.I explained I'd called earlier to verify they did, she said she'll speak to the other person (who is conveniently on a break right now!) and call me back in 20 minutes. She then hung up on me. Let's see if she does?Unbelievably rude, unprofessional and horrible. How are they allowed to get away with all of this?
January 2024 by Lisa W
Appalled at the customer service. Occasionally it?s good with a lovely assistant but more often you are standing waiting whilst 8 assistants plus the pharmacist float about in the back ignoring the queue of people waiting to be served.Today three assistants chatted in the back whilst one flicked through prescriptions.When asked why no one was serving I was directed towards someone who had just appeared after 10 minutes and was serving someone else, then that person wandered off.Items are rarely signed off when you go to collect despite having being sent a message saying they are ready and then I am frequently told that I have already collected some when I haven?t, or that I?ll have to go back.It?s too much when you have a disability and in pain to be waiting for a length of time.Today I was very upset by my treatment and left with no help feeling tearful.
January 2024 by W S
Every time I order repeat medication they text to inform order ready for collection. Evert time I collect order never complete. Pitiful customer service from poor quality staff. Shame, as pharmacist very nice. A spoiled outlet and I shall never return.
December 2023 by J G
Ridiculous service. Should be shut down. Rude staff.
December 2023 by S Majid
Always Ques to the door when I have visited, long wait times, twice the prescription hasn?t been in stock. Things seems to have gone a lot worse since the refurbishment?
November 2023 by aldo picano
Totally unhelpful and arrogantStaff never again
November 2023 by Barbara Mason
After waiting 30 mins for a prescription other people was getting there prescriptions. I then spoke to the staff member, what a joke
September 2023 by Jeremy Ripton
Always helpful, sometimes busy so take your place and wait.
September 2023 by Ellie Martin
Wouldn?t even give 1 star.. absolutely appalling!! Got told by doctor to call them as no appointments for GP, so I did so. They called me and said no to pharmacist appointment, told me over the phone to what I needed, they wouldn?t even check me out.. mum rang and they told to go down, busy pharmacy, he stood shouting, didn?t come over, everyone was looking.. had a sunflower lanyard on to show hidden disability so was hoping he would understand, but no.. I?m disgusted!!!!
August 2023 by Ray Castle
Popped in today to collect repeat items requested three days earlier. The staff member told me that my items weren't ready yet because my prescription request had been sent to another branch of the pharmacy to fulfil. It would then be returned for collection, possibly later that day.Bear in mind that this pharmacy is within the same building as my gp's surgery so I can't understand why my prescription would ever need to travel more than a dozen metres. I have now chosen another business as my nominated pharmacy.
July 2023 by ItsThomasbradley
Please fix your air conditioning it?s like a sauna in your store by time I?ve come out of your shop I?ve got a sweat on
July 2023 by Amy Paterson
This is one of the best pharmacies in leeds. They always have stock, go above and beyond and nothing is too much trouble. Great service with a smile ?
