This is a review of the M & S White Rose cafe only, not the store in general. Why are there no menus? I don't mind using the touch screen but it would be nice to know what everyone wants before you start. Instead everyone in the party has to go to the screen in turn with the person placing the order and go through it to... read full comment
January 2024
The best customer service I’ve ever had, the staff are amazing and made my experience after I was upset in the store, they were perfect with my daughter and deserve all the praise they can get. Thank you
January 2024
Visited 3/1/24 expecting something good. Nothing different to any other M&S, apart from the large Foodhall which we didn't need. Amazing so much space and no room for a Bureu de Change as at Owlcotes and Harrogate. Asked staff and told new policy of order on line and collect! Never!Clothing range for men short of stock... read full comment
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