October 2023 by Neha panchal
I recently visited the McDonald's outlet in Leeds city center and was highly disappointed with their vegetarian menu. The veggie burger I ordered was tasteless and felt like a bland, rubbery patty in a stale bun. There is no flavour.. Overall, it was a subpar dining experience, and I was expecting much better quality from such a well-known fast-food chain.Vegetarian options: Dont please Do not eat from veg options...
October 2023 by Szabo Bettina
Extremely busy on a Sunday lunchtime but the food took approx 5 minutes to be ready to collect after ordering. As soon as someone left an employee was there to wipe the table clean, plenty of condiments and an overall good experience. Kids got some Halloween themed entertainment pack in an envelope too.
October 2023 by Jack Owen
ALWAYS GETS MY ORDER WRONG - this was meant to have two patties2/10, where?s my burger Ronnie? where?s my burger!!!!
September 2023 by Jacob
Staff was exceptionally rude, had to beg for some service, everyone was just ignoring us, all I wanted was some sweet curry sauceOrdered for takeaway, didn?t get given any sauces, a straw for my drink or any napkins which is just basic service skills.We asked for extra ketchup in the double cheeseburger and they actually took the piss, I know we asked for extra but this was excessive!Will not be coming back up north and returning, if you want a good quality maccies with actual service skills, come down south xx
September 2023 by evew409
A group of us visited this establishment in the early morning hours following a business awards event that we had attended in Leeds. The whole place was chaotic, staff were very inexperienced (or at least appeared to be) security were extremely rude, physically escorting guests out of the premises including 2 of our group, just because they started to eat some chips inside the place whilst waiting for the rest of our group to get their order. The security are really aggressive and rude- no customer service skills whatsoever! My meal was cold and inedible, possibly the first McDonald?s I have ever failed to eat! Oh and my order was missing my chips so I had to go back in and wait for them! What an awful experience! Avoid this place if you can!
September 2023 by Kerry Bown
At 6.30 there were still barriers on the door and drunks fighting. At 7 when the doors opened we were informed the toilets wouldn't open until 9am, as we had just been on a bis for 1.30mins we could not eat there as we needed to use a toilet. 2 hours with no facilities to even wash hands is unacceptable particularly in a place where food is eaten with hands
August 2023 by Diluc Ragnvindr
Food came relatively fast. Fries a bit soggy but nothing major. Got my grill order on the mayo chicken wrong. Asked for no lettuce and 2 cheese but ended up with lettuce, no mayo and only one piece of cheese which I paid extra for. Little to no customer service and ended up just leaving.
August 2023 by ?ick Knows Better
One of the managers is a bully! I saw him many times treating bad with irony and rudeness to customers and team members of McDonals but the rest of the staff is great, smiling and always willing to help. It is a clean place and there is always a security officer there for our safety.Vegetarian options: I love veggie wrapKid-friendliness: Kid?s meal is ok for kidsParking: Taking the lift for the lower floor inside the Trinity Center close to the stairs you can direct your self easily close to the parking area that is not very far.Wheelchair accessibility: It is a part of the Trinity shopping Center building. This building has been constructed to support needs of people with disabilities!
July 2023 by Bob Wood
Used the app and had it delivered to my table. Much quicker and easier than using the screens inside and queuing up.
July 2023 by Sandrea Gardiner
Food is good fast service. I like how busy the workers keep themselves. their always doing something but never to busy for customers ??Kid-friendliness: They have high chairs available for toddlers
June 2023 by O-Dat Singh
The drive through is always rammed ... The way the drivethrough is built is ridiculous you always have to mindful of kirbing ya RIMS on your ? car.... The tables are too small inside and it's very dark and dingy inside also...guys have u heard of lights??Food wise what u expect from McDonald's typical manufactured rubbish....Vegetarian options: Need more beyond meat options
May 2023 by Mahatma Gandhi
Great location in the city centre, though there's little doubt the staff have to put up with hell from a lot of customers, to the point where their security has to help manage customer levels late at night.A shift manager (who's name I didn't get) went quite far out of her way to help me with her order and is a huge credit to her store and her team.
May 2023 by R Shack
Had the stake house stack. Rather tasteless. Other than the red onion and peppercorn sauce, the rest is unnoticable. Unfortunately, the peppercorn sauce also makes the bottom of the bun soggy, and here, the patties were cold. If it was served perfectly, i still don't believe it's worth anywhere near the money.
April 2023 by Mambo Kore
Went there with the kids we enjoyed the food, the service was correct and fast. We sit upstairs and had our food and drinks. We really appreciated the atmosphere. The place is clean and well organized. Will come again.Kid-friendliness: The kids enjoyed their food and drink. And the atmosphere was friendly and amiable also nice music. They were happy.Wheelchair accessibility: The entrance is an automatic door so it is easier for the wheelchair to access in.
April 2023 by Craig Moffat
Avoid at all costs. Full of drunks by 9pm and the "bouncers" refused to let the rest of our family join us at the table we had been waiting at for 20mins when our order arrived and forced them out into the street. The dimwitted bouncers weren't able to comprehend basic reasoning and refused to let the rest of our family back in to eat as it was "take out only" despite the place being lined with others eating inside. Having hurriedly walked the food home, we discovered that 3 of the 5 of us were missing parts of our orders, one of us being vegetarian and having her only item not in the bag.Shocking lack of ability to complete simple tasks from the staff, and laughable excuses of humans employed to man the doors should make this place an absolute avoid for anyone who reads this and doesn't want to waste money.Vegetarian options: Wouldn't know as they failed to pack the veggy burger along with 3 other items.Dietary restrictions: Restrictions to anyone wanting to receive the meal they paid for as it won't get packed
