June 2021 by traction
Visited the Batley cafe today at Mill Village. Me and my sister wanted to treat ourselves to afternoon tea, however we couldn't as we were told you had to pre-book it - but there is no mention of that on the advertisement board at the entrance to the cafe. Apparently for afternoon tea they have to get out the "special cakes" whatever they are! So, we had to have a sandwich, tea and a cake each which came to £19.10, afternoon tea is £10 each. The sandwiches were egg mayo and a BLT. The egg was fine, the bacon was sparse - think they had gone to Dewsbury and chucked it in. The salad garnish was brown at the edges and mostly stem but the dressing was lovely. The Bavarian slice had pastry that was like soggy cardboard, it certainly wasn't fresh today. The strawberry cake was nice. Would I go back? No. The food wasn't that good and they also have lots of cushions on the soft sofa seating; I would have thought that would be a no no in the covid era, all other cafes have done away with them.
February 2020 by Fellwalkerlakes
Angelina's Tea and Cake Batley branch of Angelina's. Visited the branch in February. At the counter my husband ordered me an egg sandwich and a bottle of fruit juice. He was asked if a glass was needed, he said yes. He brought the drinks back to our table I noticed the glass was filthy, greasy mark's, and smears. When the assistant brought the sandwiches I pointed this out to him. The answer I got was, that's ok, no apology or offer of a replacement. The sandwiches were ok. The lettuce that accompanied it was brown in places and it was mostly stem.
November 2019 by Arwah Al-Ani
Fantastic staff! Very helpful and knowledgeable. Went in to buy a car seat and we received amazing first class service from Adinah and Lindsay. There were a few problems with fitting the car seat into our cars and both staff members went above and beyond with trying to resolve the issues and discuss alternatives. They spent so much time with us and put in a lot of effort, and not once did they seem annoyed or frustrated at how time consuming this all was ensuring safety was at the forefront. They were so happy to help smiling and joking through it all, whilst trying to fit the seat into our car which made the lengthy experience a lot more bearable. Both staff were extremely patient! Adinah worked almost an hour over her shift, and wouldn't leave us until she had fitted both car seats into our cars. The customer service we received from her was second to none and you could see that she was genuinely happy to help!
October 2019 by Ismail Khan
Fantastic staff. Very helpful. Always go the extra distance to help. Nice big store and amazing staff. Cannot recommend enough.
October 2019 by amber aamir
Went to buy a car seat for my 4.5 year old son and i was served by sweetest Sharron :) She's very knowledgeable and knows what she's doing, couldn't ask for anything better. Thanks for helping me choose the right car seat- mothercareleeds
October 2019 by Hahtem Mohammed
I experienced excellent customer service from Stacy. Stacy was very helpful in supporting me with checking the safety of my car seat and car baby mirror. I couldn't ask for more
October 2019 by Gillian Richardson
I was in store on Friday afternoon and there was a puppy on display and my son had wanted one there wasn't any in stock I believe a girl had gone out of her way to find one for my son great customer service she didn't have a name badge so I don't know her name she had long black hair she was great should of asked for name will shop there again
September 2019 by Neli Stefanova
Me and my husband went to look at prams a few weeks ago. As we are expecting twins we weren't sure exactly what would work for us from both money and use point of view. Lindsey was the shopping assistance that helped us ultimately choose and buy our pram. She was extremely helpful and accommodating. She showed us everything we wanted to see and more. She gave us suggestions and priced different options for us.
September 2019 by Jennifer Ellis
Excellent customer service from Adinah very knowledgeable, helpful and extremely patient.
August 2019 by Emma Pearson
Visited Mothercare today to buy a pram (Joie chrome Dix) . As an expectant mother I am so glad I went into store and didnâ??t buy online. It was really easy and great to have someone to show me the range. Wanted to give a shout out to Marisa , she was excellent and showed me how to load it into the car to check it fitted. Nothing was too much effort and service was done with a smile. Would not hesitate to return, happy customer ð??
August 2019 by Taki Gwata
Really helpful and informative about absolutely everything. We were helped by Marta who is amazing and the advice she gave us changed the way we looked at things.
August 2019 by Mark F
Visited the store today and received excellent customer service from Hayley. We are expecting our first baby so found it a little overwhelming and didn't really know where to begin with baby products. Hayley was very knowledgeable and offered valued advice and recommendations. We left the store feeling reassured and have purchased key items for our baby.
August 2019 by Ken Anderson
Went for the expecting parent morning and it was really informative and some good discounts on offer. There is a wide variety of products and all the staff were really helpful. The highlight however was Marta. What she doesn't know about prams and car seats isn't worth knowing! She was so helpful, going above and beyond to help us out. No pushy sales just good solid advice. She was an absolute credit to your store! If you ever go to visit ask for her and you won't go far wrong.
August 2019 by Stephanie VDH
Fantastic shopping experience and extremely helpful staff! I am so happy that we came to the shop instead of shopping online as we received a lot of helpful information and help with our purchases. There is also a very nice coffee shop upstairs and the place is very baby and child friendly with great facilities. A shout out to the great staff there as well who are so genuinely nice that you feel that they are being nice because they want to be and because they are happy and not because someone told them to be nice to customers! Support your local shops and staff :)
August 2019 by PANAGIOTIS NIKOLOUDAKIS
Big store, big variety, friendly staff. Both our visits were enjoyable, both times we found what we wanted specially the second time Hannah was very helpful, informative and answered all our questions. We will revisit.
