January 2024 by Hasan
Dump Cora, total waste of space, constantly freezes and Grey's out chat box. Second, start writing account numbers on cards, tired of doing it myself
January 2024 by sage
4 stars all for the lovely Dawn who greeted us at the front desk and apologised many times for the wait. Dawn you have an all round positive and good vibe! Would've been 5 stars but we did have to wait quite a while for a simple thing :(
December 2023 by Arfan Hussain
I would like to send a good review & feedback for a particular member of staff called Chloe. She was very helpfull last time I visited the branch. She showed me how to put cash in my bank on the ATM so that I don't have to cue up all the time. She was very polite & friendly with great customer service.Thanks for your help againArfan.
September 2023 by Fiz Hussain
Jordan and Will were very swift, approachable and friendly and solved my complicated query within 20 minutes, great assets to the team!
September 2023 by fiz m
Jordan and Will were very swift, approachable and friendly and solved my complicated query within 20 minutes, great assets to the team!
July 2023 by Abiya Patel
Great staff and excellent customer service
June 2023 by Keep Calm & Love Dinosaurs
A shout out to Chloe for her exceptional service!
March 2023 by Steve Hobbs
Visited this branch twice in the last week. All staff were helpful and friendly.
December 2022 by Ben
They don't have a service on Saturdays despite being open - it's just a bunch of glorified ATMs. Ridiculously, they are paying someone to stand there next to the machines, but they're unable to help you with anything that the machines can't. The only reason I have an account with a major bank is to be able to get in-person service; seems like NatWest are incapable of doing this anymore.
September 2022 by David Wright
The staff are always helpful and willing to answer any and all questions you may have
September 2022 by dark _admiral789
The staff are always helpful and willing to answer any and all questions you may have
July 2022 by Private
Most incompetent bank I?ve ever had the misfortune of having to deal with. Staff have no idea whet they?re doing and make you wait 40 mins for nothing, only to get told that you?ll need to come back later. Seems like their manager Michael should train his staff better. Bank full of people and 2 people serving who are taking 30 mins per query. Absolute disgrace, bank with someone else if you can
May 2022 by Rick Lewis
Worst bank I've ever been with.Constant texts which I do not want.Try to find out anything and there are at least 3 different windows open and each you click on the exact thing you want to find it opens yet another window with the same worded link which opens ywt another window.Pathetic online system which complicates things at ever turn.
May 2022 by dorota sidorowicz
Worst bank I've ever been with.Constant texts which I do not want.Try to find out anything and there are at least 3 different windows open and each you click on the exact thing you want to find it opens yet another window with the same worded link which opens ywt another window.Pathetic online system which complicates things at ever turn.
May 2022 by Catherine Liversidge
Went in for some advice spoke to a lady she was very rude and not helpful at all kept huffing and puffing as if she couldn't bothered to do what I needed so said OK I will go else where
