November 2023 by Megan W
Rudest workers ever, change your closing times if you are going to shut up early.
November 2023 by Rishabh Yaduvanshi
I had amazing experience. Customer Service was smooth and fast. I enjoyed it.
October 2023 by ruby barrett
Myself and two friends visited today to collect a parcel (18.10.23) and the staff on shift were extremely rude and unprofessional. The woman behind the till was particularly rude, complaining about people ordering parcels to her colleague, with complete disregard that we were stood there. The woman stood complaining the entirety of our time in the shop for a good 5 minutes whilst we waited, blatantly talking about us. The woman also made comments about how my friend didn?t need to show id seen has she picks up so many parcels from here. My friend has been once before. The attitude of the staff was completely unnecessary, and entirely unprofessional.
October 2023 by Abby Walker
I have never had a positive experience with this one stop. Their evri system is constantly not working resulting in the shop taking your parcels hostage. Do not state that my parcel is available to collect then not let me take it, absolutely stupid. Stating that I need to come back in a few days to get my parcel. A joke.
October 2023 by Toby Wiener
Only go if you want to be standing in a queue for at least 10 minutes with one person doing the self scan and about 5 colleagues wandering about the shop, absolute joke.
August 2023 by Anna S
Cost cutting measures all over the place. Firstly locking the door during ?busy periods? and not allowing you in or *out* of the shop without a member of staff pressing a button first, now cutting staffing even further by installing a self service machine. Impractical as now only one member of staff who seemingly has to maintain the shop floor, serve cash paying customers, approve 18+ sales on the machine (and is sometimes nowhere to be seen) a shoplifters dream - would serve the franchisee right for breaking something that didn?t need fixing to begin with all for the sake of profit over people
April 2023 by Heresy_Havoc_Hobbies
The shopkeeper is lovely and we'll mannered always feel welcomed when I take a trip from my house to pick up bits and bobs
April 2023 by Anna Tu
The EVRI shows that it is a packageless shop. But when I went there to return, the shopkeeper told me that I need to pack and bring it myself. And the attitude of the shopkeeper is bad.
December 2022 by Matthew Elliston
Stand outside the shop in -5 degrees waiting for someone to allow entry. Waited five minutes nobody turned up after pressing the door bell and knocking on the door. Gave up and spent my money else where like I suggest everyone else does
December 2022 by Vicky Wetton
Stood here at 16:00 for 10 minutes, sign said ring bell, nobody answeeed called shop still closed
January 2022 by Edd Almond
Handy convenience store with a good range of products, basically if I'm out of the basics then it's a good place to go. Staff v friendly too
December 2021 by Adele Rae
Thank you so much for the food parcel donated to Kirkstall Valley Development Trust for food parcels. We were able to pass the bulk of it to a lady and her child who are really struggling at the moment. Her problems were increased when she tested positive for Covid earlier this week. She was so incredibly grateful for the food.I have to say the staff in Onestop are absolutely brilliant.
April 2021 by Russell Williams
Some staff here are just sooo rude. Never a please or thankyou. There's two or 3 that are quite poor and really need support and retraining. Also please wash your baskets as they are filthy.
December 2020 by Gary Gray
Great value and great staff
October 2018 by Saling Stuff
Good shop has most things youâ??d look for. Staff is quite prompt. Some staff need some training in regards to accepting manufacturer vouchers as some staff say â??we donâ??t accept theseâ? but the manager of the location accepted them.
