March 2024 by TD
Just a little bit or customer service wouldn't of gone a miss. No pleasantries what so ever, grunted a price and that was it. No hello, no small talk. Will not be shopping here again.
November 2023 by Paul Rainford
Poor customer experience today. Had an issue with an Evri delivery, but staff totally dis-interested in being helpful. Totally miserable older woman behind the counter on my SECOND visit today to try and find a parcel which had supposedly been delivered, but she wouldn't even go and check for me. Appauling.
April 2023 by Ala Tawfiq Ramadan Abuajlan
I am a regular customer but this shop has gone downhill. The manager was stood on a stool in a hoodie with videos playing out-loud, flirting with the YOUNG girl behind the till whilst she was serving customers and knowing they can hear. He stood there on his phone whilst there was a queue of customers. The bin outside was overflowing with a rat around it. When I mentioned this the manager said he will get someone to do it, they then joked about him cleaning it and he said a lady coming in later can do it. I have even had a few visits where no one is in the shop. I have been a customer since Mike was manager but I will not be returning. To say they are owned by Tescos, very disappointed.
April 2023 by mala suri
They dont do packageless service as advertised. Not helpful to resolve this problem.
April 2023 by Oakwood salaried
Great service by brandan so polite very attentive and showing great leadership since taking over
April 2022 by Anita Woollett
. Some surprisingly good stuff, eg their trifles and tiramasu will beat Sainsbury's, m&s and Co op.Only place around which sells Warburton's large wholemeal loaves( which is what got me shopping there in the first place) Good value " simple" salads , 200gm Jack s coffee £1.99; I won t normally buy cheap coffee, but this is surprisingly good, and there are often good deals on seasonal stuff, like Easter eggs and Xmas stocking fillers.
December 2021 by Viraf Pithawalla
Most of the people working there are fantastic with their customer service. Unfortunately their is one lady called Shakila who is very rude and unpleasant. She lets the whole shop down. And it's unfortunate she is still there.
October 2021 by Michael Ryan
Shop says 7 till 10 never open at 7 even ten past 7. Been this morning at 7.08 to be turned away as they still putting papers out when you do get in your left waiting around at till for some 1 to come serve
March 2021 by Steve Hudson
Appalled. One stop said hill is the only shop in the area that seems to condone people coming into the shop who do not abide by the covid regs. Today when I went in around 5 there was 4 customers, all in their 20's no masks. Placing the remaining customers at risk. Non of the were challenged by the staff. Sainsbury's over the road, the news agents or Shadwell post office don't seem to have an issue. Unacceptable. People are dying. It is no longer good enough for Major chains like one stop to condone , accept and allow selfish parts of our l community to put others at risk. This is a regular occurrence. Get a grip one stop. I have always shopped with you. No more. You don't deserve local trade if you won't grow a backbone and challenge what is morally wrong and indefensible
December 2020 by Sara Sarita (Rita)
I put this one star because of the lady working there ! I didn't go for shopping just to take my parcel and she was more than rude!
September 2020 by Nadia Orlic
My Father has terminal cancer and the staff here can not do enough to help him. ?
May 2019 by Zaff Iqbal
Always happy to shop here, always get great service with a smile....but Asian girl (..shakila) really needs some training in customer service. Otherwise, food, choice, price are really good.
October 2018 by Matthew Dmoch
Brilliant and organised shop that sells fresh food and drink.
December 2017 by MD Games
Brilliant and organised shop that sells fresh food and drink.
December 2017 by Andrew Dmoch
Great and Handy Local store
