If I can't be in between 8am and 3pm for a parcel delivery, how am I expected to get to the delivery office between 8am and 10am. The opening times online are wrong.
November 2023
Staff couldn't give a toss!They put a card through my door on the Wednesday, saying they would automatically try again Thursday...but didn't, despite me waiting in all day!I tried to call, during opening hours, but couldn't get an answer.Absolutely abysmal service, and staff couldn't care less - just told me that if I'd... read full comment
July 2023
Driver failed to ring the doorbell (being deaf doesn't help) and just knocked faintly once before rushing back to his van and driving away. I managed to open the door and waved the package which he saw. He ignored me. Atrocious customer service, which of course we all know. Tried phoning but number unavailable. Is there... read full comment
