November 2023 by Nathan Lockwood
Been waiting for a refund since the 11th of September but they ignore my dispute form my bank sent out would stay away from this one
October 2023 by Finesse 2
Racially profiled by staff because of my appearance and wasn't allowed in to purchase a drink that I needed so that I told take me medication. Very disappointing in this day and age!!!!!!!!
May 2023 by Bev zielinski
Fill up here and the convenience of the lockers to post parcels can do my parcels at same time ..Great ?
January 2023 by Ian Purcell
Bought fuel. It's convenient
January 2023 by Dom Wood
Good fast staff
December 2022 by Stephen Worsley
Went to fill up with my range on 0 miles. Pump kept clicking so I only put in the minimum 5 liters. After which my needle didn't move at all and range was still on zero. 5 liters should be easily 50 miles for me. Pretty certain nothing came out the pump.This is the second time at the station where the pump felt weird. The other time was around 4 months ago. I will not be going back.
August 2022 by Paris Ite
I went into she'll garage last night after my partner met me after work, my partner stands out alot as he has lots of tattoos he 8s also autistic. He waited outside with the dog and I went into the shop. The older man in the shop stared at my partner through the window, obviously judging him on his appearance, and instantly assumed we had come to steal something. I also have alot of piercings and he was treating me the same, I was trying to take my time looking at the items and he was watching me constantly and following me, making it extreamly obvious he'd decided I was some kind of criminal. I purposely un zipped my coat to show my tunic as I'am a full time carer, he instantly stopped. If the shell garage would like to check cctv around 10 last night it will prove what I'm saying, don't judge a book by its cover, I had just finished my fourth 14 hour shift in a care home, disgusting judging people on their appearance.
April 2022 by Jim J
Put the price up 6p a few hours after the government announced a 5p/ltr tax cut!
February 2022 by Nikhil Chopra
Poor customer service!! I have been a regular shell customer but not anymore. Thanks to the poor customer service experience this morning. Went to refill fuel and there was refurbishment going on in the store. So the payment counter was accepting payments from outside. The staff was being very rude as she had to repeat herself. I was unable to hear from outside as her mic was not working. It was very upsetting and disappointing experience.
February 2022 by Lauren Phoenix
Went out my way to come here as they said they were accepting parcels for me to turn up and told they aren?t anymore due to covid yet there are no restrictions anymore and businesses are open as usual. Think it?s ridiculous or at-least don?t advertise you are accepting parcels!
December 2021 by Beccie Milner
Not 24hrs. It is 11pm and knowone here, I have tried ringing but no answer.Re below response from Shell- I have tried to email you but keeps bouncing back to me.Not sure what more detail you need - review was posted whilst at the garage which was closed at 11pm. I knocked on the door and night window several times and phoned the garage aswell. Phone was heard ringing for several minutes but knowone there. I waited at the garage for over 10mins and there were no staff to be seen or heard.
October 2021 by Craig Fleming
Not actually 24 hours, closes at 12 and the guy was very aggressive about letting us know. Wouldn't even talk to us and tell us where the nearest open one was. Go to the BP up the road
October 2021 by Gareth Taggart
A standard Shell garage. Situated on a very busy, multi directional, light controlled junction, making access a bit complicated at certain times of day, due to traffic volume.
January 2021 by kks kks
It's a joke not a petrol station. Everyone charge 0.50p for putting air in tyre these guys charge a £1. Service is terrible.
September 2020 by Josh Riddick
I think it's a tad more expensive than some other Shell garages, but the staff are always polite and friendly and they have a good selection of chocolate (including the delicious, sensual, white chocolate twicco), and a quite frankly, a baffling amount of protein bars. My car also thanks me for filling it's tummy with nice yummy super unleaded.
