November 2023 by Barham Qadir
Rip off rip off be aware everyone I just went there put air and water in washer and fuel but after 2days I received £100 fine from EURO CAR PARKS then I went to speak with shell- Regent manager she said they can't do anything they are useless and rude.never go back there
November 2023 by Ross Wrega
I stopped here to buy some food and use the toilet and ended getting a fone for parking longer than 15 mins. Absolute robbers.
October 2023 by roja aghaei
Even one star is a lot.I cannot emphasize enough how terrible my experience was at this Petro station. To begin with, the customer service was shockingly bad. The staff acted as if they couldn't care less about helping customers, with no greetings, smiles, or even basic politeness.Adding to the nightmare, their card machine was conveniently 'out of order' when I needed to pay for my fuel. Instead of providing a quick and efficient alternative, they handed me a form and assured me I could pay after 'a few days.' Little did I know that this was the start of an even bigger problem.A few days later, I received a letter from them, not to remind me to pay, but to threaten me with a fine if I didn't settle my bill promptly. It was outrageous! I followed their instructions to the letter, and this is how they treat their customers? To top it off, they mentioned involving debt collectors, which is not only excessive but also completely unnecessary.My experience at this Petro station has been nothing short of a nightmare. I wouldn't recommend it to anyone. Their appalling customer service, malfunctioning card machines, and unjustified threats have convinced me to never set foot in there again. Avoid this place if you value your time, money, and sanity
October 2023 by partsleeds
Their card payment system was down and staff did not know what to do therefore they gave me a form to sign and a week later there was a debt collection Agancy send me a letter that I have to pay £30 plus the fuel money I went and ask the manager today and she just an ignorant when I told her to check the cctv to see if the staff have mentioned the administration fee, then she accusing me that I?m shouting.Disgusting service never going to go their again. Such shame.
October 2023 by Lewis !
Horrible customer service, staff just don't seem bothered to help, I get that it's not a glamorous job, and management clearly don't care, but come on now, show a bit of work ethic.
October 2023 by Henok Hagos
Very good customer service guy called Nas,very helpful ,I went drunk and he helped me like a gentleman
October 2023 by azam komeshi
Their card payment system was down, and they asked me to fill out a form without informing me that there was an admin fee, be aware they won't tell you, it's a scam
October 2023 by Medea A
Rude management, poor customer service, never use again
July 2023 by Brian Bateman
Went in for £50 of fuel ....charged me 3 times ..beware check your bank balance after using this garage
May 2023 by mainland autos
I went in today and friendly I asked I they accept Scottish money or not as I had some in my pocket and the guy said no but I had English money too and I gave the counter money rudely he when to the back to see if I had fraud money, that breaker my heart, I?m a regular customer of this shell garage it I won?t be returning again.
March 2023 by MonaLisa
Very friendly and helpful staffs,prices are reasonable for 24 hours stores,nice clean and bright,will definitely coming back?
May 2022 by L S
Best garage in Leeds. Friendly staff. Best public toilet, saved me so many times from shitt*** my pants. Beers have good deals too
March 2022 by Ribiel Kflay
Good service specially the toilet is clean all the time
February 2022 by Martyn Wetton
It's a petrol station. Good for refueling your car. Expensive though.
January 2022 by Ismail Leeds
Never believe how much rude manager and customer service never go back to this shell garage again
