November 2023 by Rexi
I visited the store in Hedengley with three of my brothers this year on different time. I had to help old brother to translete the languge with no problem at allAll the staff did fantastic job and they been very polite as well with knowledge and professionalism.
October 2023 by annie webster
I have visited 4 Spec Savers over the past 5 years and this one, at Headingly, is by far the best one l've visited. It is also the closest to me. It's small but brilliant! Everyone l had any contact with, 4 staff members, were all very kind, friendly and helpful. I would recommend and commend the staff!
October 2023 by Matthew Foster
Absolutely terrible experience only one staff member was friendly everybody else was very aggressive, mean, judgy, made me want to cry. Also no toilet available which was bad for when I had a sudden urgent painful bowel movement. Will not be coming here again!!!!
October 2023 by jwtortle
Really helpful, I went in today to get an emergency repair for my glasses, I was in and out in 10 minutes and my glasses are as good as new!
September 2023 by Balboaguy
I wasn?t asked to discuss the distance at which I comfortably read or use a computer screen. This means I have to lean forward to use a computer and bring the book up to my face to focus. I?ve spent almost £400 and off the peg readers are better. That?s what you call poor service
August 2023 by Naomi Sharif
Had a wonderful experience here. I noticed I was getting headaches and struggling to see, I booked a same day eye test, and had my new glasses ready a week to the day. Service was incredible and everyone was so so friendly, especially Collette, she?s incredible warm and welcoming and really made sure my glasses fitted my face properly. Thank you for making the opticians a pleasant experience :)
August 2023 by Donnar Chukwuedo
Really disappointed with the service. Went for an eye test for my nearly 4 year old. The attending optician was giving my son instructions like he was a 10 year old. 15 minutes into the appointment the optician tells me they don?t test under 5 year olds, this is despite them calling me a day before to confirm my son?s Name and date of birth and telling me the appointment will last 45 minutes. A second optician tells me they assess how cooperative the child would be, so they can?t test his eyes. Seriously?!! A whole day wasted, I was able to immediately go to another private place to test his eye. First time in specsavers but completely disappointed!!
August 2023 by Kevin Jeynes
Attended today for a hearing test. I had a confirmed appointment made via the NHS booking system. When I arrived they had no record of the appointment and they made no attempt to get to the bottom of the problem. On returning home I found the booking confirmation and phoned the details through. The person answering said she would need to talk to the manager and said would call back. No return call was received. Very cramped and unimpressive store terrible service. I will not be returning.
July 2023 by Linda Rawson
The service, choice of frames and friendly, knowledgeable staff were all wonderful.
July 2023 by Sedi pule
My visit was above satisfactory. All the members of staff were professional, dilligent and the store had a very friendly atmosphere. I would highly reccommend Specsavers to family and friends ?
July 2023 by Tony Carter
Filled in the online questionnaire. Was asked same questions in a telephone call and then again on arriving at the reception. The post test discussion of glasses was confusing - I couldn't understand the options. So I left.
June 2023 by Oliver Nixon
Had to pay for replacement nose pads for my glasses at £5 each, never had this before from any Specsavers and I have been to quite a few different branches. Perhaps each store has their own policy but still a let down as Specsavers are supposed to offer lifetime minor repairs at no cost.
June 2023 by Zoya Khan
The whole team at specsavers Headingley are extremely friendly and very welcoming. I suffer with extremely bad social anxiety, but I felt very comfortable throughout my whole appointment!
May 2023 by Michael
Very nice staff very helpful and friendly.Glasses are well made and good value would recommend anyone who needs glasses or contact lenses to go there and you can get free eye tests and they even help with hearing problems
April 2023 by Oscar Tong
A really friendly staff helped me fix my spectacles which couldn?t be more bent!
