October 2023 by Darren Walsh
Nice store with helpful and friendly staff. Took my time choosing new football boots on a Saturday afternoon. Wasn't too busy considering it was weekend peak time. The staff were happy to bring me a few different pairs and put stock back on shelves etc afterwards. Thank you for the help ????.
October 2023 by Paul Edmonds
Roundhay Road store. Absolutely useless. I've been trying to find some size 2.5 trainers for my friend.The website says they have 48 pairs of 2.5's in different makes etc.On arrival I couldn't find ANY 2.5's in any make or style.The disinterested youth on the sales floor said they don't stock any 2.5's and never have.He checked on the Leeds City centre store's stock and they have none either.When I said the advertising is inaccurate and misleading, he just shrugged his shoulders and walked away.Struck off my list of sports shops.
October 2023 by Scott Stark
Worst store I've been to in a long time. Staff are rude and cocky. Even the duty manager was full of attitude. Avoid this place. Spend your money elsewhere
July 2023 by Hayley Wilkinson
There have been a couple of staff members here who actually try to do their job but sadly most of the staff couldn?t care less. If you ask for a shoe in a certain size the blanket response is we don?t stock that size - this has been the reply when I?ve been shopping for my son and my husband so you can?t even argue it?s certain sizes, that?s also after waiting ages just to find someone who could help. Half of the time you get looked at like you are an inconvenience, clearly the management don?t value their staff and probably treat them with little respect as they have no motivation to be there or to do a good job. I won?t be shopping with sports direct again, at any store or online as I?m fed up of feeling like I?m unwelcome and doing something wrong by offering to spend my money there.
June 2023 by Dominic Miles-Shenton
Usual great range, very reasonable prices and poor service (add an extra 20 minutes onto your planned visit time if you're planning on buying footwear).
April 2023 by Brian Hurst
Probably the worst store in Britain. I have been to many SD stores and had a varied but on the whole decent experience. This store takes the biscuit. The staff don't give a toss. I went in after some trainers and had to wait ages for someone to serve me. When she came to me no eye contact, very abject and disinterested. I asked for other sizes it seemed very hard for her and I felt she did not either like me or didn't want to be there. Rubbish. I ended up leaving thinking nobody cares here. I would give a 0 but 1 star is too many. This has happened twice.
March 2023 by Rosie
They have good stock here and plenty of sizes if you're wanting to try on shoes, however the 2 female members of staff I interacted with were quite rude and unfriendly. Probably won't shop in this branch again.
March 2023 by Thomas Roberts
No staff on the floor. Asked at the counter for someone to help in the shoe area, waited 10 minutes and then just left.
March 2023 by Horia Kamboh
I?ve had the worst experience purchasing from the store than I have any other store. I ordered shoes in September and now it?s February and I still have not received them. They will deliver the next day. However, the stuff has been extremely slow and still have been and to scan and I have not been able to get them. I don?t understand what the delay is and why it has taken three months to scan shoes. I have wrote multiple emails to sports direct however, I have not got one single response yet.
January 2023 by Pizza Fella
what a absolute mess this place is, went today to take my daughter to get new shoes, i must have gave this gentleman at least 7-8 pairs of shoes like 1 pair of them they had in the size needed. poor chap only man on the floor sorting people?s needs out was run off his feet.1. sort out your stock levels it?s a absolute mess.2. have more staff on.in the end i headed to hopscotch, and paid £48 for a decent pair of school shoes for my daughter, yes a lot more money but i was happy to pay my hard earned money there after this shoddy ordea at sports direct roundhay.
December 2022 by Ray Symons
very good here because they have friendly staff who help. a good range of strong workwear and boots.
October 2022 by Shakz malik
Women with a headscarf who was serving me today had really bad attitude from the begging also threw my change at me for no reason
October 2022 by Honora Williams
The staff do not help. I was followed around because I?m black. In have no choice to shop at this store. If there was another I would do there
October 2022 by Callum
Staff are friendly here & the prices are cheap. Never had an issue with this place.
September 2022 by Emma Turnbull-powell
Bad customer service and they never answer the phone.
