March 2024 by Paul G
Been using this store on a daily basis for the last 18 months The staff try their hardest and I?ve got to know most of them who are really nice Brought a simple price query to the manager who not only didn?t understand what I was trying to explain but talked to me with a total lack of respect and understanding Her customer service skills are totally poor Brought the matter up with her superior who simply replied ? thanks for the feedback ? The store is in desperate need of refurbishment Tables often strewn with plates and cups very rarely get cleared or wiped down Brought this to the attention of the manager, no improvement since mentioning it Won?t be using this store anymore
February 2024 by Quiet Corner x
I would rather don?t even waste my time here and most defo not the money but such a bad service at this spot. You get ignored and takes ages to get served. Also if Starbucks making enough money from their customers why can?t they keep enough staff to compensate the sales. Poor environment to spend time.
February 2024 by Paul Grafton
Been using this store for 18 months on a daily basisService and most staff are excellentThe place is very dated and is in urgent need of a facelift and modernisationTables tend to be strewn with used plates and cupsSticky tables not cleaned properly and chairs that look like they could do with a big cleanStaff trying their best is plain to seeUnfortunately this store is going downhillFound a place just up the road that roasts their own beans and the coffee is awesome
February 2024 by Andrew Wilson
Been in several times over the last year, the coffee and food is decent enough, and while the service could be better I just can?t accept the state the cafe is always in; chairs strewn everywhere, tables littered with dirty cups and plates and the floor never looks like it?s been cleaned in weeks.
January 2024 by hannah L
i think this starbucks is located very conveniently, with friendly staff and a lovely room. It is never overly busy and the coffees are 10/10.
January 2024 by Raz
Dirty, dull and atmosphere and seating arrangement is depressing. So many better places to go to.
January 2024 by Stephen Chambers (Popmyster)
Long time waiting about 20 mins for a coffeeNot good enough understaffed had to wait 10 mins before till was opened it was
January 2024 by NorthernView
What can I say, not wanting to appear fussy but an utter dump! No pride in the presentation of the place, mediochre service & coffee that was just ok. Really Starbucks!?, I thought you were a world leader & this is affluent Roundhay in North Leeds. There are far better establishments in & around the area than wasting your time & money here!
December 2023 by bilal javaid
Came twice in the last week to get blonde roast, kept telling me they are not serving it, basically they had turned off the machine two hours before closing so they don't have to clean the machine again, bad service!!
October 2023 by Helen Faulkner
Great coffee, shame about the place. Feels grubby and outdated. Doesn't seem to matter what time of the day, the tables are sticky/ring marks, quite a few dogs too, which doesn't work with such low tables. I'm a dog person too!!! It needs updating, some blinds too for the sunny windows. Starbucks standard, good coffee, just take it out and don't sit in!!!
October 2023 by Zinedine
Relaxing atmosphere for a quiet drink ?? ? ?
October 2023 by morgan talbot
basically finished my drink and found this in the bottom, made me sick to my stomach ?
August 2023 by F M
I had a disappointing experience at the Starbucks coffee shop on St. Land ls9 Roundhaye. The overall condition of the shop left much to be desired. The tables were dirty, and the floor had an unpleasant odor, as if it hadn't been properly cleaned. It's unfortunate, but I have to echo the negative reviews I've seen.To make matters worse, it was frustrating to witness the supervisor seemingly prioritize a cigarette break over attending to waiting customers. This lack of attention to customers' needs was quite disheartening.Even the drinks fell short of Starbucks' usual standards. Overall, it was a subpar experience that left me questioning whether I'd return to this particular Starbucks location.
August 2023 by Zoe Louise
Wad no hot drinks so couldn't give fair
August 2023 by Sophie Thompson
There are some nice staff, trying their best, but it has really gone downhill.
