January 2024 by jessica brown
Very overpriced for what you get, and couldn't eat the fries as the salt content was ridiculous, 1st and last time.
December 2023 by Nathan Platts
Where to start, sadly this place is a shadow of its former self. Poor service, no greeting, pick ya own table ? menus just thrown at us with no explanation, cutlery missing, pricing Sky high for microwave ping food, food sub adequate, daughter had day old carrots, charging £2.50 fir a mouthful of coleslaw, £1.25 for a squeeze of barbeque sauce, watered down glaze. TGI?s used to be the place to go and everybody returned, this place has gone to the dogs, no festive feeling, serving staff not even dressed in their striped/braced attire, seriously this place need to get a grip and get a grip quick ?
December 2023 by Jake Barrell
Really expensive for the quality and quantity you get. Some food were great and tasty but for American Grill dish we were served raw pork. We complained about this and was given 10% off the bill and requested a new piece of pork. We were then served a pork that was overly salty, we all tried on the table and had to drink lots of water to avoid being sick in the table. We complained about the pork being inedible and had 1 drink removed from the bill.
December 2023 by Rachel Fox-Allen
Booked for an afternoon festive meal with work colleagues. No one on the shop floor to welcome us or at the bar. Menu and table were not clean. Limited options for coeliacs. Burger arrived burnt and so tough I struggled to cut it with a knife and left most of it. Bathroom was smelly. Would I go again? Not even on the company credit card!Dietary restrictions: Christmas set meal options didn't include any coeliac options.
December 2023 by Lee Dunlin
Starters and mains arrived together which was disappointing and spoiled our meal also two for one cocktails at £18 we are paying for 2, grow up!!! Disappointing for £190 for 2 kids and 2 adults?
December 2023 by Mark T
Prices have increased to ridiculous levels for what you get. Burnt ribs at £24 each, no big brand lager these days, just 2 types at £7 for a pint. No dry white wine ("we're changing our drinks menu") so Prosecco it was - at over £10 per glass. Absolute extortion for what you get. Went to the Ivy 2 days prior which was similar price but the difference in quality is incomparable.In summary.... how to ruin a previously popular restaurant. Such a shame for the staff who were excellent as usual.
December 2023 by beckee merriman
Don't get ribs! Absolute rip off. £23 for half a rack of the tiniest ribs I've ever seen! I'd hate to see what the classic ribs looked like as I went for the ultimate ones ( expected bigger ribs like it said on the menu). Went home hungry. ? the prices and portions at this places are so bad now.
December 2023 by Robert Brown
A nice visit for everyone. Plenty of seating. A large food selection. Nice staff. TV screens. Toilets. Disabled friendly. Excellent decor. Beer is also served.
December 2023 by Emma Ismanyckyj
We went at dinner time and we was a table of 3 adults and maybe 4 other tables our order never made the kitchen lefts waiting an hour before we even got our meal which was awful the chicken was burnt and the past was bland and dry. The waitress took over from our original server I didn't catch her name was fantastic our original server just blanked us and wouldn't communicate. We did get our meals free but we won't be going back
November 2023 by Kirsty Lockwood
Prices have sky-rocketed here. Not sure if franchised or not but was shocked to see how much things were. Friend ordered half a rack of ribs for £19 and what she got was laughable (pic attached). Server even agreed when we complained and was more than happy to exchange it for another meal.
November 2023 by Sharon Soper
I had the lemon and garlic chicken tacos . They were tasty, only a small amount of chicken in each though and cost £12.50
October 2023 by Itz. Tom
Yesterday we had a small wake at TGI Fridays wellington bridge in leedsWhat was a sad day was made so much better by Matthew who looked after us.Matthew lifted the atmosphere and his service to us was fantastic!!He sorted all our food and looked after the older folk tooMatthew is a real credit to TGI Fridays and we are very thankful to himOur booking was at 4:30 in Theo name of Michelle ?
October 2023 by Steve Todd
Food and drink shortages, so I could not order what I wanted . I sent back 2 cocktails because they were undrinkable. Staff had very little knowledge of either the food or drink menu. Friday afternoon at 4 o'clock and the place was virtually empty with no atmosphere and we still had a long wait for food and drinks . It was also expensive for what we managed to order . Over £100 ,so zero for value for money. I don't think I have ever been so disappointed about a place before.
September 2023 by Lydia Derbyshire
I visited this restaurant on the 10th September and left feeling so disappointed. We got sat down and given a drinks menu and food menu, we assumed the waitress would be back in 5/10 minutes to take our order, we ended up waiting 20 minutes and ended up having to get her attention to take it as no one had been over despite numerous staff members walking past us. We then ordered drinks (cocktail and a beer) and food (boneless chicken wings, chicken burger and ribs). The drinks took ages to come! When we were given our food, a dip was missing with the chicken wings, we then asked the waitress if we could have the dip it should come with, she went to go and ask in the kitchen and came back and said no we don?t have it. The same happened with the ribs, it didn?t come with any corn on the cob, the same answer was given. It would have been nice to know that certain things were missing on the menu!!! The customer service given by your staff is incredibly poor, they weren?t friendly or welcoming. It was a very different experience to what I?ve had at TGI Fridays in the past. our bill ended up coming to around £80. It was a complete waste of money.I?m not sure if it was a breakdown in communication between kitchen staff and the front of house staff, but they should have been informed of the items that were not available that day which the front of house staff should have then informed the customers.I will not be returning.
September 2023 by Navigate62750120713
This was such an enjoyable experience from the start to finish! Warm welcome, amazing service and tasty food. It was a busy evening, but we felt like the team went above and beyond to ensure we had the best time-no request was too small and everything was done with a smile and care. We were informed about the progress of our order all the way though, drinks were topped up at the right time and skilfully recommended dessert, even when we though we couldn?t fit anything else. Massive thank you to the whole team for looking after us! Brilliant place and I would definitely recommend and will be coming back for more.
