October 2022 by Lorraine Ripley
Terrible service at birstall never deal with this store again
September 2022 by Stuart Marshall
The hotel is beautiful a little paradise would recommend it and definitely come here again and it was through TUI, well done TUI whoop whoop.
August 2022 by Tom Holbrook
We booked a package holiday through them , only to receive an email stating flight has been cancelled. They could not get us on another Tui flight due to Tui cancelling all flights to Greece . We ended up paying a futher £800 on flight to fly with easy jet which was not covered by Tui . The staff at this branch are rude impatient and totally unhelpful. We were offered no compensation at all and were given the options of cancelling or paying the extra cost . They sent us an alternate holiday at £3100.00 but when check via Tui website it stated the exact same holiday was £1300 cheap online then what they sent us . Please avoid Tui and this branch at all cost . Complete scam of a company with no decent customer care at all .
February 2022 by Philip Idle
Very helpful
January 2022 by Julie Athey
Staff very helpful, l had booked on line but they still advised me what to do.
December 2021 by Richard Everett
Very helpful, lovely staff.
September 2021 by Nicky Baldock
Thanks to Katie, Amanda,Lauren and others over the last couple of days it's been hard with flight after flight being cancelled but finally we are going and the staff were non stop helping really hard and it is appreciated many thanks to you all at this hard time.
September 2021 by Norma Leppingwell
It was excellent - thanks
July 2017 by Zbigniew Kwiatkowski
Always good servis , been there few times sending money by WU and also planing trips , making insurace e.t.c
July 2017 by Clare Walker
Absolutely shocking..no customers even in the place but me. All staff talking to themselves I ask a girl called Becky to help totally useless had to tell her how to do her own job. Then she said she would phone me back and never did they will never be getting my custom again.
