January 2024 by Mark
I went here for my first eye test. The eye test itself was fine, although I do feel that the results could have been explained better. They were obviously short staffed and had to juggle customers, I put this down to a bad day. After the eye test it was time to choose some glasses, this was hurried and the feeling that I got was that I was encouraged to spend as much as possibble in as little time. None of the options such as varifocals, polarised, short ighted, what the numbers on the prescription meant etc were explained to me, I had to Google all of this when I got home.I was offered a second pair for half price, feeling rushed I said that I would return later in the week to choose the second pair.On my second visit I clearly explained that I was here to buy a second pair of glasses for half price. The sales assistant said that it might not be exactly half price but would be about half price, I questioned how and why this was, she was reluctant to answer definitively and suggested I choose some glasses.I spent time (again with the staff juggling customers) choosing glasses foolishly thinking that they were about half price as told.I can't remember the exact figures but my choice of around £150 was £110 or there abouts. I told them that this isn't half price and only then did they explain that the discount could not be greater than on the first pair. Frankly, I feel that they wasted my time in the hope that I would simply cave in.Obviously with no intention of returning ther I bought my glasses online and can see in them just as well as the ones that they sold me for 10 x the price.
October 2023 by gail kane
Mozan and her colleagues are superb!I have had treatment for a macular hole which resulted in Uveitis. After a thorough check Mozan was happy to report that the infection hadn?t returned.My eyesight has remained the same ( I also have a cataract!) so that?s good.A very reassuring assessment and a very grateful patient.Thank you Mozan for your expertise and your kind caring manner.
October 2023 by Dawn Coleman
The staff here are very friendly and helpful, had my eyes checked last week and got my new glasses today and the lady who served me also fixed my old glasses, thank you, recommend this store for getting your eyes checked
October 2023 by Dawn Lesley
I was pleased with the service I got thank you ?.
September 2023 by Renee Easton
Really good staff helpful, not really a lot of choice compared to some other sec shops but still a good experiance
August 2023 by janet carlin
My experience was lovely as I was, hurting at the time which brought me to visit for an eye test and new glasses, I was treat with the utmost sympathy and kindness lovely lovely people ?
August 2023 by Gary Woodhead
Great prices, service & product, all conveniently available whilst doing your weekly shopping.
May 2023 by Peter Haigh
The eye test was very good and thorough. The glass frames are a wide range of choice. Unfortunately 6 weeks later I'm waiting for them to arrive.
March 2023 by ANGELA STOREY
My husband had a very thorough eye test at our local VE at our nearby Tesco and he was very pleased with the examination. We are both customers here and certainly wouldn't go anywhere else.
December 2022 by glen pickin
The staff was great there made you feel comfortable so professional like to thank you girls top job your the best.
November 2022 by Karen Oakes
Optometrist excellent. Listened, talked, checked and worked out what was good for me. All staff considerate and friendly.
November 2022 by Neil Robinson
Great service and great information.I didn?t need a new proscription and didn?t try so push new glasses on me .
November 2022 by Mary Mabbott
Very professional gives you a accurate account of how your eyes are and whether you require a new prescription as it only a small change
November 2022 by Vaidas Tilius
Great service.Staff are very friendly and informative. Healthcare matters to them.Thank you.
November 2022 by Maria Gavin
Extremely positive, approachable & friendly team. In the blink of an eye (no pun intended) someone took my empty trolley & as soon as my new glasses were sorted the young lady helping me went to sort out & sanitise another. She went above & beyond.
